Manager, Marketing Operations Program Management

About the Role

Key Responsibilities

• Manage project lifecycles, timelines, and milestones
• Define what “actionable” insights look like to guide reporting outcomes
• Optimize Jira workflows, dashboards, and reporting tools
• Coordinate cross-functional teams and lead regular project check-ins
• Assess velocity, resource allocation, and efficiency improvements
• Identify and implement process enhancements across marketing and operations
• Oversee the iteration and adoption cycle to ensure reporting effectiveness

Requirements

• Bachelor's degree in Marketing, Business, Communications, or related field or equivalent years of experience
• 8+ years of experience managing cross-functional marketing programs
• Expertise in Jira (board setup, workflows, custom fields, dashboards, reporting)
• Proven track record of delivering complex projects on time and within scope
• Strong analytical capabilities to monitor velocity and resource allocation
• Excellent communicator with strong stakeholder and team management skills
• Deep organizational skills and a systems-oriented mindset

Nice to Have

• Master's degree in a related discipline or relevant project management coursework/certification
• Experience in media, entertainment, subscription, or agency environments
• Familiarity with Confluence and collaboration documentation tools
• Background in lifecycle or channel marketing (email, digital, mobile)
• PMP, Agile/Scrum, or similar project management certification
• Experience leading operational process improvements

Qualifications

• Bachelor's degree in Marketing, Business, Communications, or related field
• 8+ years of experience managing cross-functional marketing programs

Benefits & Perks

• A bonus and/or long-term incentive units may be provided as part of the compensation package
• Full range of medical, financial, and/or other benefits, dependent on the level and position offered