Manager - Medical Information

About the Role

Key Responsibilities

• Provides verbal, written, and on-demand video responses to unsolicited medical and technical inquiries about Novo Nordisk products from healthcare professionals, institutions, and/or payors.
• Creates and/or revises standard and custom medical information responses for use in responding to existing and anticipated medical and technical inquiries from healthcare professionals.
• Assists field medical colleagues who receive unsolicited inquiries and request medical information support.
• Revises and/or adds to content in comprehensive evidence-based medical information such as clinical overviews, formulary dossiers, and online evidence repositories.
• Performs quality assurance review of after-hours calls handled by vendors and serves as backup for complex after-hours inquiries from healthcare professionals.
• Ensures compliance with FDA requirements affecting Medical Communications; responses must be accurate, up-to-date, balanced, and scientific.
• Provides review for Promotional Review Board pieces containing relevant medical content.
• Provides related medical support, which may include creating/revising Customer Care Center scripts, internal product training, staffing medical booths at meetings/conventions, and global alignment of medical information standards and best practices.

Requirements

• Healthcare degree required; RN/NP/PharmD/PhD/MD preferred.
• 1 year of relevant experience required with an advanced healthcare degree or 3 years of experience required with a bachelor's degree in healthcare (e.g., post-doctoral fellowship, medical information, clinical pharmacy, hospital pharmacy).
• Detail-oriented with demonstrated editorial skills.
• Literature search and assessment skills.
• Strong verbal and written communication skills.
• Knowledge of PowerPoint for presentation skills.

Nice to Have

• Prior experience in endocrinology or hemostasis therapy areas.

Qualifications

• Healthcare degree (RN, NP, PharmD, PhD, MD) preferred.
• Relevant experience as specified in requirements.

Benefits & Perks

• Base salary range of $145,000 to $160,000, with potential for bonuses based on performance.
• Long-term incentive compensation and/or company vehicles depending on position level.
• Participation in company employee benefit programs including medical, dental, and vision coverage.
• Life insurance, disability insurance, 401(k) savings plan, flexible spending accounts, employee assistance program, tuition reimbursement, and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance, and auto/home insurance.
• Time off policies including sick leave, flexible vacation, and parental leave.