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Manager, Offer Personalization & Analytics

American Express

New York, NY
Full Time
Entry Level
90k-165k
5 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Key Responsibilities

  • Develop deep understanding of marketing ecosystem, revenue drivers and investment levers to create effective personalization strategy
  • Power in-depth strategic analysis and decision making on the back of thorough data analytics
  • Liaison across different partners within analytics, marketing, product, finance, risk management and data science teams for bringing these strategies to life
  • Develop/practice effective operational and risk management controls to ensure its done the right way
  • Manage and flex strategy based on investment decisions, identify opportunities for efficient investments in collaboration with partners across the BlueBox

Requirements

  • 1+ years of work experience demonstrating analytics to drive business results
  • Advanced degree or equivalent experience in a statistics/business/economics/decision science related field - Bachelor's required, Masters Preferred
  • Analytical and problem-solving experience, with the ability to break-down a complex problem into components and coach others on how to apply the relevant quantitative analysis to answer the business question
  • Experience in solving unstructured problems and comfort in working in white space
  • Knowledge of card acquisition portfolio and a firm understanding of marketing and card economics
  • Proven ability to work well across multi-functional teams, influence and create meaningful relationships with partners as a trusted advisor
  • Strong communications skills with an ability to influence through written and oral means and demonstrated ability to craft an analytical story for Senior Level audiences
  • Query large and complex datasets using big data programming languages (e.g., Python, Hive, Scala) is preferred
  • Knowledge of experimental test design and ability to inform business strategy based on statistical findings

Nice to Have

  • Experience in solving unstructured problems and comfort in working in white space
  • Knowledge of card acquisition portfolio and a firm understanding of marketing and card economics
  • Query large and complex datasets using big data programming languages (e.g., Python, Hive, Scala)

Qualifications

  • Bachelor's degree in a related field
  • Masters degree preferred

Benefits & Perks

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Working at American Express

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job Details

Posted AtSep 16, 2025
Salary90k-165k
Job TypeFull Time
ExperienceEntry Level

Job Skills

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About American Express

Website

americanexpress.com

Company Size

10000+ employees

Location

New York, NY

Industry

Other Nondepository Credit Intermediation

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