Manager Web Experience

About the Role

Key Responsibilities

• Lead, coach, and develop a team focused on modern Product and Project management principles.
• Ensure the Web team's roadmap focuses on enhancing, optimizing, and maintaining the responsive jetblue.com experience in support of JetBlue's strategic goals.
• Focus on improving key jetblue.com metrics, including performance and visual appearance.
• Evolve JetBlue's Digital Brand Design System, ensuring governance and best practices are upheld across digital products.
• Elevate Design and UX standards for all products, staying current with industry trends and landscape changes.
• Own strategy for localization and multiple languages.
• Oversee Web Content Management and process improvement.
• Manage budget for the Web portfolio.
• Manage several business partner relationships.
• Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement.

Requirements

• Bachelor's degree in a related discipline or demonstrated capability with a High School Diploma/GED and at least four (4) years of relevant work experience.
• Five (5) years of professional experience in Digital Product Management.
• Working knowledge of the digital landscape, trends, and emerging technologies.
• Solid understanding of the full development life cycle and Agile Methodology.
• Ability to work across all levels and influence with impact.
• Strong presentation skills and experience working with and presenting to executives.
• Strong analytical and problem-solving skills.
• Excellent organizational skills.
• Availability for occasional overnight travel (10%).
• Must pass a pre-employment drug test.
• Legally eligible to work in the country where the position is located.
• Authorization to work in the US is required; this position is not eligible for visa sponsorship.

Nice to Have

• Ten (10) years of professional experience in Digital Product Management.
• Experience managing a budget.
• Experience managing a full project or initiative, including presenting recommendations to senior leadership.

Qualifications

• High school diploma or GED with relevant experience, or a Bachelor's degree in a related discipline.

Benefits & Perks

• Employee stock purchase plan.
• Disability insurance.
• Health insurance.
• RSU (Restricted Stock Units).
• 401(k) matching.
• Life insurance.
• Performance bonuses.
• Access to healthcare benefits.
• Crewmember stock purchase plan.
• Short-term and long-term disability coverage.
• Basic life insurance.
• Free space available travel on JetBlue.