Market Development Associate- East Coast

About the Role

Key Responsibilities

• Engage proactively with customers and leads, primarily via face-to-face interactions, to identify new business opportunities, understand evolving needs, deliver effective solutions, and seek feedback in a timely manner.
• Understand customer requirements and capabilities to identify best solutions and provide technical details within Adhesives Research's portfolio and/or capabilities, including promotion of new products and technologies to the marketplace.
• Foster relationships with key external stakeholders, such as customers, suppliers, and industry associations, to enhance Adhesives Research's market intelligence and collaboration opportunities.
• Monitor market trends and dynamics through customer relationships to identify emerging trends, customer needs, and competitive landscapes and provide feedback to internal teams.
• Develop and maintain a market opportunity pipeline (utilizing AR's CRM system), prioritizing projects that align with Adhesives Research's technical capabilities and strategic business goals through creation of Technical Service Requests and Product Development Requests.
• Fulfills CRM requirements with call report generation, opportunity input, and pipeline management.
• Collaborate with customers, industry partners, and internal teams to uncover unmet needs and translate them into viable opportunities for new adhesive/tape products or technologies.
• Work with the Innovation team to define technical requirements and feasibility for new product concepts, ensuring they meet market demands and regulatory standards.
• Support the Innovation team in securing funding for innovative projects through Statements of Work (SOWs) by identifying relevant opportunities at customers.
• Routinely interface with other members of the Sales and Innovation teams and the internal organization to exchange information and ensure that customers receive excellent customer service.
• Interface with customers on new product applications and network externally to ensure highest level of competence is maintained.
• Participate in industry events, trade shows, and technical conferences to represent Adhesives Research.
• Support new business development in the Eastern Region of North America.

Requirements

• Technical degree in Chemistry, Chemical Engineering, Polymer Science, Materials Science, or related field, and/or significant industrial experience. BS level or above.
• Minimum of 3 years' industry experience in a technical role; previous experience with adhesives preferred.
• Understanding of adhesive chemistries, coating technologies, and tape construction.
• Must possess technical knowledge to be able to fully comprehend the customer's requirements and provide the appropriate product solution.
• Demonstrated technology and/or product development capability. Experience with Stage Gate processes and knowledge to move projects through the pipeline with discipline, efficiency, and accountability preferred.
• Solid knowledge of marketing and project management; capable of independently developing and maintaining customer relationships. Previous experience working with a CRM platform would be an advantage.
• Must communicate fluently in English.
• Proven ability to communicate complex technical concepts to both technical and non-technical audiences.
• Excellent presentation, written communication, and cross-functional collaboration skills.
• Knowledge of computers & related word processing, spreadsheet & e-mail software - Microsoft preferred.
• Ability to maintain confidentiality of AR information.
• Travel may include a minimum of 50% domestic and/or international travel.

Nice to Have

• Previous experience with adhesives.
• Experience with Stage Gate processes.
• Experience working with a CRM platform.

Qualifications

• BS level or above in a relevant technical field.