Marketing & Commerce Managed Service Design Consultant

About the Role

Key Responsibilities

• Work directly with clients to bring ideas and innovation to life, building customer relationships and digital marketing, ecommerce, and omni-channel solutions.
• Strategize, design, develop, and implement operating models and organizational constructs that enable clients to change how they deliver value through marketing.
• Lead teams to deliver value by developing new and updated operating models, marketing processes, change, training, and communication plans.
• Gather and analyze information from clients to identify opportunities for improving integrated marketing performance and operations.
• Design and activate assessments and roadmaps to provide recommendations and implement new ways of working using agile rhythms and digital platforms.
• Lead activation engagements to help clients operate in new ways and leverage experience platforms like Adobe and Salesforce.
• Support new business opportunities through pitches and RFP responses.
• Collaborate with other teams to deliver holistic transformation solutions including brand, creative, and marketing strategy.
• Engage with leadership-level clients to develop solutions and approaches for growth and improvement.
• Support and participate in thought leadership initiatives related to marketing challenges and innovative practices.

Requirements

• Minimum 3 years of marketing/marketing operations experience with integrated CRM, direct-response, and/or data-driven marketing for B2C, B2B, or B2B2C organizations.
• Minimum 2 years of experience consulting as a marketing strategist or defining process and organizational design solutions in a business environment.
• Minimum 3 years of experience working within a digital business or digital agency.
• Minimum 3 years of professional services experience in digital marketing, including solutions for Fortune 500 clients.
• Core management consulting skills including strategic thinking, solution architecture, and clear communication of strategic ideas.
• Knowledge of integrated marketing operations, multichannel relationship marketing, and digital platforms such as Adobe Experience and Salesforce.
• Experience leading and facilitating working sessions with teams and leaders.
• Ability to architect, implement, and manage organizational change.
• Understanding of digital marketing best practices and measurement techniques.
• Strong organizational skills and ability to build trusted long-term relationships.
• Willingness to learn, innovate, and collaborate across disciplines.

Nice to Have

• Experience designing, developing, and implementing marketing and digital processes that bring agility to teams.
• Experience rolling out new organizational capabilities.
• Experience with digital marketing measurement and analytics.
• Experience with Agile marketing methodologies.

Qualifications

• Bachelor's degree or equivalent (minimum 12 years of work experience).

Benefits & Perks

• Information on benefits is available via the provided link (not specified in detail in the description).
• Competitive salary range depending on location and experience.