Marketing Concierge

About the Role

Key Responsibilities

• Promote and book vacation ownership presentations, previews, and the sale of mini-vacation packages to eligible on-site guests and visitors.
• Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities.
• Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
• Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations.

Requirements

• Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone.
• Basic computer proficiency with the ability to learn.
• Ability to multi-task and balance priorities.
• Ability to work a flexible schedule including evenings, holidays, and weekends.
• Proficiency in English (speak, read, write).
• High School diploma or equivalent.

Nice to Have

• Detailed understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island.
• Previous experience working in a commission-based sales or marketing environment.

Qualifications

• High School diploma or equivalent.

Benefits & Perks

• Sign-on bonus up to $1500 based on experience.
• Pay rate of $17 per hour, plus commission and bonuses, with targeted annual earnings of $80,000 or more.
• Day One Team Member Benefits.
• Paid Time Off (PTO) for rest and relaxation.
• Recognition Program and Rewards.
• Team Member Travel Program with discounted rates at properties worldwide.
• 401(k) program with company match.
• Paid Sick Days.
• Numerous learning and advancement opportunities.