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Marketing Manager

Washington Trust Bank

Spokane, WA
Full Time
Senior
86k-129k
about 1 month ago

Job Description

About the Role

We have an exciting opportunity on the bank's marketing team! The Marketing Manager works closely with the Marketing Director to develop strategies and marketing initiatives for designated markets, divisions and lines of business focusing on consumers, small businesses, and the home loan division. This role serves as a strategic business partner driving strategy, channel coverage and key performance indicators (KPIs) for marketing efforts. The Marketing Manager develops and executes effective marketing strategies that support the business units' goals and objectives. The role requires close collaboration with other Marketing team leads to develop, deploy and optimize customer engagement by leveraging marketing channels, insights and innovations, while staying true to the Washington Trust Bank brand. This position is a senior-level strategic business partner to their designated markets and business lines. The Marketing Manager will develop relationships with business partners that facilitate growth and leverage opportunities.

Key Responsibilities

  • Lead major projects and oversee marketing plan executions spanning several business partners.
  • Serve as project manager and target market authority within a client group.
  • In partnership with business units, drive the development of planning documents and marketing strategy.
  • Champion smart, strong, and creative strategies while effectively representing the customers' and the bank's business units at all phases of the work.
  • Initiate and oversee client deep-dives and additional research.
  • Identify opportunities to add more value to client work and serve as a leader in problem solving with client concerns as needed.
  • Manage communications and approvals at appropriate stages of a project, keeping all stakeholders involved and informed.
  • Drive synergy between all functional teams (digital, PR & social media, insights, creative, media, etc.).
  • Develop and implement strategic marketing plans in partnership with the Marketing Director to support customer acquisition, retention, and market goals.
  • Develop and manage cross-channel marketing programs that elevate the bank's brand reputation and create increased demand for products and services.
  • Oversee day-to-day work of a Community Relations Specialist, modeling positive leadership and ensuring team performance.
  • Collaborate with internal marketing partners to execute strategies including digital, events, PR, and communications.
  • Develop relationships with business partners and collaborate across business lines to execute high-level programs.
  • Support the development and growth of the bank's brand through various channels including sales materials, digital, traditional channels, events, PR, and communications.
  • Assist in annual marketing initiative planning for assigned business units, including coordinating meetings and deadlines.
  • Partner with creative agencies and internal teams to develop and implement marketing strategies.
  • Manage campaign execution from concept to implementation and training.
  • Develop short-term and long-term marketing objectives and KPIs, and track and communicate results.
  • Provide project management and timely execution of projects of varying scope and complexity.
  • Implement best practices for marketing results tracking, campaign optimization, and ROI analysis.
  • Assist with the development and management of the advertising budget for the business unit.
  • Manage day-to-day relationships with stakeholders, fostering collaboration.
  • Ensure compliance with all bank advertising and regulatory guidelines.
  • Use market research to craft marketing strategies and determine campaign goals.
  • Develop and implement sales strategies in partnership with business units that drive results and adhere to KPIs.

Requirements

  • Bachelor's degree in marketing, communications, business, or related field or equivalent professional experience.
  • Preferably 10 years of progressively responsible experience in marketing.
  • Project management experience preferred.
  • Communication experience in the financial field a plus.
  • Ability to think creatively, strategically, and execute comprehensive marketing plans.
  • High level of integrity, standard of excellence, and positive energy.
  • Ability to work independently and collaboratively to problem solve and make recommendations.
  • Excellent written and verbal communication skills.
  • Strong ability to establish processes and project timelines.
  • Demonstrated ability to provide thought leadership and influence decision-makers.
  • Open, honest, and highly collaborative attitude.
  • Strong management skills in project management, branding, and creative conceptualization.
  • High organization skills and experience in coordinating multiple projects.
  • Proficiency with office automation software and Microsoft Suite.

Nice to Have

  • Experience in financial field communication.
  • Advanced ability to think creatively and strategically.
  • Experience with project management.

Qualifications

  • Bachelor's degree in marketing, communications, or business or related equivalent professional experience.
  • Preferably 10 years of progressively responsible experience in marketing.

Benefits & Perks

  • Comprehensive package including Health, Financial, Retirement, and Work/Life Benefits.
  • Eligible for participation in an annual bonus plan.

Working at Washington Trust Bank

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the communities where they live and work. They are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information, and other protected characteristics. The bank values strength from diverse backgrounds and experiences and is dedicated to fostering a supportive and inclusive work environment.

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Job Details

Posted AtAug 27, 2025
Job CategoryMarketing
Salary86k-129k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About Washington Trust Bank

Website

watrust.com

Company Size

501-1000 employees

Location

Spokane, WA

Industry

Portfolio Management and Investment Advice

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