Marketing Operations & Process Manager - Enterprise Marketing (AZ, CA, CO, NV, TX, UT)

About the Role

Key Responsibilities

• Lead operations efforts for Enterprise Marketing, including governance, process, and execution.
• Support and guide on managing marketing operations, analytics, technology product management, campaign optimization, and fulfillment.
• Partner with Marketing leaders to understand needs and lead projects to improve efficiency and processes, ensuring quality end-to-end solutions.
• Develop and manage all processes, procedures, policies, documentation, and governance that add value to enterprise and affiliate stakeholders.
• Collaborate with Marketing leaders during projects and campaigns to strategize risk-minded practices and performance metrics.
• Provide leadership and support for risk programs, including control and risk assessments and issue management.
• Facilitate cross-functional team efforts, reviews, and approvals.
• Prepare management reports and other duties as required.

Requirements

• Bachelor's degree in marketing, business, or a related field.
• 8+ years of experience in marketing operations, marketing platforms, and automation teams.
• Advanced knowledge of marketing practices and methodologies.
• Understanding of the US banking industry and/or broader financial services industry.
• Experience supporting risk programs within a financial services industry.
• Strong strategic planning, analytical, decision-making, and problem-solving skills.
• Deep understanding of deposits and lending campaigns/promotions.
• Proven experience executing various campaign types and remediation efforts.
• Excellent verbal and written communication skills.
• Ability to simplify complex situations, influence others, and partner cross-functionally.
• Ability to recognize the need for change in a rapidly evolving landscape.
• Ability to deliver presentations and proposals to management.
• Ability to manage multiple projects and meet deadlines.
• Independent thinker with initiative.
• Proficiency in Word, Excel, and PowerPoint.

Nice to Have

• Experience with marketing technology product management.
• Experience in campaign optimization and analytics tools.
• Knowledge of risk management within financial services.

Qualifications

• Bachelor's degree in marketing, business, or related field.
• 8+ years of relevant experience.

Benefits & Perks

• Benefits starting on day one.
• 12 bank holidays.
• Profit sharing.
• Company-matched 401(k) contributions.