Marketing Operations Manager

About the Role

Key Responsibilities

• Partner with the CMO and marketing leadership team to organize and track key priorities and projects.
• Support the planning and coordination of leadership meetings, offsites, and marketing-led corporate events.
• Own the logistics and preparation of meeting materials, agendas, notes, and follow-ups to keep leadership aligned and accountable.
• Help drive action on department-wide initiatives by keeping cross-functional projects on track and identifying roadblocks.
• Provide general problem-solving support and connect the dots across projects and teams.
• Support development of presentations and board materials.
• Proactively manage the CMO's calendar, ensuring effective prioritization across strategic work, meetings, and engagements.
• Coordinate complex scheduling needs across time zones and stakeholders.
• Handle expense management for the CMO, including preparing expense reports and overseeing approvals.
• Provide administrative support such as coordinating travel, managing event registrations, and handling confidential information.
• Manage marketing budget operations, track spend, manage purchase orders, and process invoices.
• Monitor budget health by reconciling actuals against plans and identifying risks or opportunities.
• Track and summarize key marketing metrics and milestones, produce monthly reports on OKRs and scorecards, and coordinate weekly updates.
• Draft internal communications, leadership updates, and presentations in partnership with the CMO and communications team.
• Support coordination across departments to keep marketing aligned with broader business objectives.
• Organize team-building events, recognition programs, and development opportunities.
• Act as a culture ambassador for the marketing team, gathering feedback and helping implement engagement initiatives.

Requirements

• Minimum 7 years of professional experience in a fast-paced environment, ideally in marketing, business operations, executive support, or project management.
• Experience managing complex calendars and schedules for senior executives.
• Experience with expense reporting, travel coordination, and administrative activities.
• Experience with budget tracking, purchase order management, and invoice processing is a plus or willingness to learn.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• High level of discretion and professionalism when handling sensitive information.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word).
• Enthusiasm for AI tools.
• Bachelor's degree preferred (business, marketing, communications, or related field), but equivalent experience is also valued.
• Ability to work proactively, handle ambiguity, and shift priorities as needed.
• Strong ownership, hustle, and problem-solving mindset.

Nice to Have

• Experience with AI tools.

Qualifications

• Bachelor's degree preferred (business, marketing, communications, or related field), but equivalent experience is also valued.

Benefits & Perks

• Salary range of $118,900 to $171,100 per year.