Marketing Operations Manager

Box Incorporated

Redwood City, CA

Full Time

Senior

108k-135k

25 days ago

Job Description

About the Role

Box is a leader in Intelligent Content Management, enabling organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005 and headquartered in Redwood City, CA, Box simplifies work for leading global organizations by bringing intelligence to content management and empowering customers to transform workflows across their organizations. The company values community, in-person collaboration, diversity, and inclusiveness, fostering a high-performing, innovative culture that leverages AI and content to revolutionize how work is done.

Key Responsibilities

Execute and optimize demand generation campaigns to fuel revenue growth.
Partner closely with marketing, sales, product, and other cross-functional teams to ensure flawless campaign execution.
Manage complex projects with multiple stakeholders in a dynamic environment.
Utilize AI-enabled technology and data-driven insights to enhance campaign effectiveness.
Interpret campaign results through strong analytical skills and inform strategic decisions.
Ensure data integrity, quality control, and audience segmentation for marketing campaigns.
Translate technical details into business language and communicate effectively with stakeholders.

Requirements

Expert-level proficiency with Marketo, Iterable, Salesforce, and Tableau.
Strong technical skills including CDP querying, hands-on HTML/CSS, and data analysis.
Proficient with database tasks such as data quality control, governance, audience segmentation, and targeting.
5+ years of experience in marketing operations, demand generation, or marketing technology roles.
Demonstrated experience integrating AI-enabled tools and methodologies into marketing workflows.
Bachelor's degree in Marketing, Business, or related field, or equivalent practical experience.
Excellent communication skills, with the ability to translate technical details into business language.
Proven ability to manage complex projects with multiple stakeholders.

Nice to Have

Experience with Pendo.
Experience managing and developing team members.
Familiarity with global email compliance laws and best practices.
Experience applying AI and machine learning techniques to marketing.

Qualifications

Bachelor's degree in Marketing, Business, or related field, or equivalent practical experience.
5+ years of hands-on experience in marketing operations, demand generation, or marketing technology roles.

Benefits & Perks

Opportunity to work in an AI-first company leveraging cutting-edge technology.
Collaborative work environment with community and in-person collaboration.
Work from an assigned office a minimum of 3 days per week.

Working at Box Incorporated

Box lives its values with community and in-person collaboration being core to its culture. The company emphasizes diversity, inclusiveness, and a growth mindset, encouraging employees to leverage AI to make faster, smarter decisions and maximize their impact. Box strives to create a high-performing workforce that reflects the diversity of the world we live in and values the dignity and independence of all individuals.

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