Marketing Operations Manager

Helpsystems

Eden Prairie, MN

Full Time

Senior

4 days ago

Job Description

About the Role

Whether you're an experienced professional or just getting started, your contributions matter at Fortra. If you're passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more! At Fortra, we're breaking the attack chain. Ready to join us? Fortra is looking for a Marketing Operations Manager to join the team. This individual will assist with and lead a variety of marketing operations projects related to our CRM (Customer Relationship Management) and Marketing Automation Tool. This role requires a strategic thinker with strong project management skills who can collaborate with cross-functional teams, streamline marketing processes, and optimize marketing technology tools.

Key Responsibilities

Work closely with Marketing Ops leaders on strategy, processes, and execution of our marketing automation platform and CRM
Help facilitate and lead projects to streamline and automate processes as well as drive enablement and efficiency for the marketing team
Develop detailed project plans and timelines, ensuring deliverables meet quality standards and deadlines
Recommend and implement new features and functionality for improved tool usage and adoption
Act as a subject matter expert for marketing team members related to marketing lead flow and processes
Coordinate projects with stakeholders across marketing, sales, IT, and other departments to ensure alignment and clear communication
Support initiatives around data integrity and cleanliness across our systems
Stay up-to-date on marketing operations best practices, trends, and processes, and coordinate knowledge share trainings with the marketing and sales teams
Work with the marketing operations and business systems teams to help field and troubleshoot system issues
Other duties as assigned

Requirements

Bachelor's degree in marketing or related field
At least five years of marketing operations experience
Strong knowledge of HubSpot and/or similar marketing automation tool
Experience with Salesforce CRM
Excellent attention to detail
Strong organizational and communication skills
Strong project management skills
Experience working in a hi-tech organization is a plus

Qualifications

Bachelor's degree in marketing or related field
At least five years of marketing operations experience

Working at Helpsystems

If you're passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you.

Apply Now