Hilton Grand Vacations logo

Marketing Representative IPC

Hilton Grand Vacations

Poipu, HI
Full Time
Entry Level
17/hr+
about 1 month ago

Job Description

About the Role

The Marketing Representative IPC at Hilton Garden Inn Wailua Bay is responsible for promoting and booking vacation ownership presentations, providing concierge services, and assisting in marketing programs to enhance guest experience and drive sales. The role involves educating guests about Hilton Grand Vacations products and services, ensuring excellent customer service, and supporting marketing initiatives to contribute to the company's growth and success.

Key Responsibilities

  • Promote and book vacation ownership presentations, previews, and the sale of mini-vacation packages to eligible on-site guests and visitors.
  • Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities.
  • Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
  • Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations.

Requirements

  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone.
  • Basic computer proficiency with the ability to learn.
  • Ability to multi-task and balance priorities.
  • Ability to work a flexible schedule including evenings, holidays, and weekends.
  • Proficiency in English (speak, read, write).
  • High School diploma or equivalent.

Nice to Have

  • Detailed understanding of the island of Kauai with ability to explain activities, restaurants, and destinations throughout the island.
  • Previous experience working in a commission based sales or marketing environment.

Qualifications

  • High School diploma or equivalent.

Benefits & Perks

  • Sign on bonus up to $1500 based on experience.
  • Pay rate of $17 per hour, plus commission and bonuses with targeted annual earnings of $80,000.
  • Day One Team Member Benefits.
  • Paid Time Off (PTO).
  • Recognition Program and Rewards.
  • Team Member Travel Program with discounted rates at properties worldwide.
  • 401(k) program with company match.
  • Paid Sick Days.
  • Numerous learning and advancement opportunities.

Working at Hilton Grand Vacations

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is recognized as one of Newsweek's 'America's Greatest Workplaces for Parents & Families.' The company values diversity, innovation, quality, and continued growth, emphasizing a supportive environment for its team members and a commitment to excellent guest experiences.

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Job Details

Posted AtJun 24, 2025
Job CategoryEvent Marketing
Salary17/hr+
Job TypeFull Time
Work ModeOnsite
ExperienceEntry Level

About Hilton Grand Vacations

Website

hiltongrandvacations.com

Company Size

1001-5000 employees

Location

Poipu, HI

Industry

Tour Operators

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