Medical Scientific Associate - FUSE Superuser - FSP

Parexel

Washington, DC

Full Time

Entry Level

54k-65k

7 days ago

Job Description

About the Role

The Medical Scientific Associate - FUSE Superuser - FSP at Parexel is responsible for system governance, quality assurance, and cross-collaboration support for the FUSE Digital Asset Management (DAM) system. This role serves as a critical link between Global/International workflows, ensuring system integrity while providing advanced troubleshooting and problem-solving capabilities as a FUSE Superuser.

Key Responsibilities

Identify system issues and global enhancements through rigorous testing and QA of Global/International workflows
Serve as primary contact for cross-collaboration with the FUSE enterprise team during super user calls
Support the Global FUSE Lead with expanded system access and permissions
Troubleshoot and resolve various system issues by accessing advanced backend capabilities
Ensure Global Content Owners adhere to post-usage country requirements
Review and manage dormant accounts, including sending communications and revoking access when necessary
Monitor in-process assets that remain unfinished and take appropriate action
Track and document deviations when SOPs and processes are not followed
Approve/reject User Access Management (UAM) application requests
Verify training criteria completion and correct role profile selection
Maintain agency profiles with regular updates
Approve brand/therapeutic area access for the FUSE DAM

Requirements

1-2 years' experience in pharmaceutical/biotech or advertising industry and/or digital marketing operations
Functional experience in a pharma or CRO environment in regulatory, medical, or marketing operations
FUSE system experience required
Working knowledge of compliance guidelines on advertising and promotion
Basic understanding of process optimization and asset creation
Proficiency in computer applications, including Microsoft Office and Adobe Acrobat
Ability to interact comfortably with all levels and departments of the organization, including senior leadership
Exceptional facilitation skills to drive consensus quickly in a progressive, change-intensive environment
Strong risk identification, mitigation, and management capabilities
Excellent project and process management skills

Nice to Have

Experience with digital marketing tools and operations
Knowledge of process management and asset creation

Qualifications

Experience in pharmaceutical/biotech or advertising industry
Experience in digital marketing operations
FUSE system experience

Working at Parexel

The role emphasizes collaboration across departments, adaptability in a change-intensive environment, and a focus on quality, compliance, and system integrity.

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