Merchant Account Executive

Fiserv

Austin, TX

Full Time

Senior

60k-127k

9 days ago

Job Description

About the Role

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. If you want to make an impact on a global scale, come make a difference at Fiserv. As a Merchant Account Executive, you will be responsible for managing a portfolio of Community Financial Institutions and merchant programs, developing growth strategies, and fostering client relationships to drive retention and revenue.

Key Responsibilities

Participate in strategic and tactical initiatives for continued efficiency, with a strong focus on delivery of results.
Partner closely with regional sales teams to ensure alignment on objectives and execution.
Ensure client retention and control renewal compression to limit erosion of pricing at renewal.
Build, foster, and maintain client relationships to improve visibility of company solutions and develop further growth opportunities.
Ensure proactive accountability to the client, leading to an improved client experience and retention.
Produce client training, metric performance discussions, and serve as an escalation point.
Work in a virtual team setting to coordinate resources such as product specialists, solution consultants, and service sales to meet client requirements and generate new business opportunities.

Requirements

5+ years of experience in banking, card processing, merchant processing, check services, prepaid and alternative payments.
Bachelor's degree or an equivalent combination of education, work, and/or military experience.

Nice to Have

5+ years of experience in managing client relationships in a financial or payment services environment.
Experience with Salesforce CRM and PowerBI.
Experience with Microsoft Office - proficiency in Word, Excel, PowerPoint.

Qualifications

Educational background including a bachelor's degree or equivalent experience.

Benefits & Perks

Growing offering of physical, mental, emotional, and financial benefits from day one.
Paid holidays, generous time off policies including Unlimited Recharge & Refuel, and free counseling through EAP.
Competitive salaries, the Fiserv 401(k) Savings Plan, and Employee Stock Purchase Plan.
Recognition programs like Living Proof where points can be exchanged for rewards.
Medical, dental, vision, life and disability insurance options, and well-being resources through Fuel Your Life.
Training, development, certification, and internal mobility opportunities.
Participation in Employee Resource Groups promoting diversity and inclusion.

Working at Fiserv

Our culture emphasizes diversity, inclusion, and employee well-being, with opportunities for career growth, training, and internal mobility. We foster a collaborative environment where associates can share perspectives, exchange ideas, and elevate careers through Employee Resource Groups and ongoing development initiatives.

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