Uniguest logo

Pre-Sales Solutions Engineer (Remote U.S.)

Uniguest

Nashville, TN
Full Time
Mid Level
16 days ago

Job Description

About the Role

Uniguest is a global leader in providing highly secure, fully managed customer-facing technology solutions across various sectors including hospitality, senior living, retail, education, and corporate. The company offers turnkey hardware and Digital Engagement software packages, system implementation, and 24/7 multilingual support for public space kiosks, digital signage, interactive TV, tablets, remote printing, and more. Uniguest is committed to delivering consistent, safe experiences and empowering clients like NCAA stadiums, QSR chains, and corporate enterprises to engage customers effectively. The organization values equal employment opportunity and strives to provide all individuals with equal access to employment based on ability, performance, and qualifications.

Key Responsibilities

  • Identify and document the requirements of the business and stakeholders on strategic projects to create solution maps or products tailored to client needs, including specific APIs and interfaces.
  • Work with the Commercial teams on positioning the product portfolio, technical specifications, and Statements of Work (SOW) for proposals and agreements.
  • Support the sales teams during the sales cycle to increase project conversion rates.
  • Collaborate with professional services on integration efforts between Uniguest and end customers.
  • Act as the system architect for UX/UI integration efforts with clients, including creating diagrams when needed.
  • Respond to RFPs and RFIs as part of the bid team.
  • Perform in-depth product demonstrations and communicate Uniguest’s values and differentiators to potential customers.
  • Assist with small, ad-hoc UX/UI projects for live clients.
  • Support training and certification of channel partners.
  • Remain informed about the functional capabilities of Uniguest’s product portfolio and its technical architecture.
  • Highlight how Uniguest leverages modern technology and industry trends to differentiate against competitors.

Requirements

  • 3+ years of experience in a Pre-Sales, Sales Engineering, or Solutions Consultant role.
  • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
  • Experience working with web API integrations.
  • Knowledge of or experience with one or more of the major cloud providers (AWS, Azure, GCP).
  • Willingness to travel as needed.
  • Visual design skills to create graphics and menus matching client expectations.
  • Command of core concepts such as HTTP, authentication mechanisms, and formal data structures.
  • Proven technology skills, strong interpersonal abilities, and excellent written and verbal communication skills.
  • Attention to detail, analytical thinking, and problem-solving capabilities.
  • Positive, service-oriented approach.

Nice to Have

  • Experience with UI/UX implementation in HTML/CSS or other technologies.

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
  • 3+ years of relevant experience in pre-sales or solutions consulting.

Benefits & Perks

  • Competitive Benefits Package including health, dental, vision, and retirement plans (dependent on position, location, and eligibility).
  • Employee Assistance Program (EAP) supporting personal and professional well-being.
  • Opportunities for career development and advancement within Uniguest’s global organization.
  • Performance-based commission plan with incentives tied to ARR and pipeline growth.
  • Employee Recognition Rewards Program acknowledging outstanding contributions.
  • Dynamic work environment with collaboration across sales, presales, delivery, and support teams, backed by industry leaders like Samsung and Cisco.

Working at Uniguest

Uniguest is committed to equal employment opportunity, prohibiting discrimination and harassment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other protected basis. The company strives to provide all individuals with equal access to employment based on ability, performance, and qualifications.

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Job Details

Posted AtJul 10, 2025
Job CategoryTechnical Sales
SalaryCompetitive salary
Job TypeFull Time
Work ModeRemote
ExperienceMid Level

Job Skills

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About Uniguest

Website

uniguest.com

Location

Nashville, TN

Industry

All Other Publishers

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