Sr Advisory Solution Consultant

About the Role

Key Responsibilities

• Support product sales as a technical and domain expert of a client-facing sales team pursuing customers and prospects across multiple industry markets.
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align solutions with customer needs.
• Develop client partner relationships.
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement.
• Provide feedback to product management about product enhancements that can address customer needs and add value.
• Share and learn best practices and reusable assets with other Solution Consultants to improve team quality and efficiency.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's impact on the industry.
• 10+ years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
• Experience working collaboratively with product management, product marketing, partners, and professional services.
• Territory management skills, including pipeline building and working with Sales to promote execution excellence.
• Willingness to travel as necessary.

Nice to Have

• Experience with AI integration in work processes, decision-making, or problem-solving.
• Knowledge of cloud software solutions.
• Experience in working with cross-functional teams including product management and marketing.