Product Design Manager

About the Role

Key Responsibilities

• Partner closely with product management, engineering, research, and content to shape product strategy and roadmaps.
• Influence product vision and strategy through design insights and systems thinking.
• Guide the team in delivering high-quality, user-centered design solutions across platforms and surfaces.
• Provide clear, actionable feedback that sharpens work and elevates the design bar.
• Ensure consistency and excellence in design execution by championing systems thinking and design standards.
• Effectively communicate with stakeholders, clearly presenting design rationale and articulating how designs drive measurable business impact.
• Help define and scope work to ensure the team is solving the right problems with clear goals and measurable outcomes.
• Facilitate alignment and communication across disciplines to ensure smooth collaboration and timely delivery.
• Lead, mentor, and support a team of product designers, helping them grow in craft, impact, and career development.
• Conduct regular 1:1s, performance reviews, and career conversations that empower designers to thrive.
• Refine and evolve design workflows, rituals, and tools to support effective planning, reviews, and iteration.
• Allocate team resources thoughtfully, balancing individual growth opportunities with organizational needs.
• Contribute to hiring, onboarding, and leveling frameworks to build a strong, scalable design team.
• Identify opportunities for innovation and advocate for user experience improvements that unlock long-term value.

Requirements

• Relevant education or training in product design, UX, UI and/or interaction design — higher-education degree or boot camp certification are acceptable.
• Professional portfolio that highlights your process, design thinking, aesthetic excellence and problem solving skills.
• Proficient with design tools (e.g., Figma, FigJam, Miro, Notion) and collaboration platforms (e.g., Slack, Jira).
• Proven track record of leading design work on complex digital products, ideally in cross-functional, agile environments.
• Experience managing and mentoring designers at varying levels of seniority.
• Demonstrated ability to guide teams in delivering high-quality, end-to-end product experiences across web and/or mobile.
• Familiarity with design systems, accessibility standards, and responsive design best practices.
• Strong leadership skills with a people-first mindset: experienced in coaching, feedback, career growth, and team health.
• Able to connect user needs, product goals, and business outcomes to prioritize and scope work effectively.
• Familiarity with UX research methods, design critique practices, and inclusive design principles.
• Skilled in managing team capacity, setting priorities, and navigating ambiguity.

Nice to Have

• Exposure to HTML/CSS
• Interest and/or experience in the hospitality industry, restaurant tech, or SMB services.
• Familiarity with information architecture, content strategy, and UX Writing.
• Experience working in service design.
• Experience in public speaking or teaching engagements that involve the design community at large.

Qualifications

• Higher-education degree or boot camp certification in product design, UX, UI, or interaction design

Benefits & Perks

• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development