Senior Product Design Manager, Storefront

DoorDash

San Francisco, CA

Full Time

Director

209k-307k

3 days ago

Job Description

About the Role

The Storefront (also called Restaurant Services) team empowers restaurants to start, operate, and grow their businesses efficiently with white-labeled services. Our products enable restaurants to build their brand and connect directly with loyal customers. We provide the commission-free technology they need to serve guests and manage operations—from online ordering and phone AI agents to loyalty programs. We work at the intersection of the digital and physical world, and the team oversees both the consumer and merchant sides of the experience. The role involves leading a product design team in a hybrid work environment, partnering with cross-functional teams, and shaping the design strategy for a 3-sided marketplace ecosystem.

Key Responsibilities

Partner with cross-functional teams like Product, Engineering, Analytics, and Operations to define the vision and strategy for our Restaurant Services products.
Actively practice and evangelize customer-centric thinking throughout the entire organization.
Partner with the design leadership team to build a holistic design strategy for the 3-sided marketplace ecosystem.
Align the team's priorities and deliverables to overarching strategy and goals.
Manage, develop, and hire a team of talented product designers.
Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals.
Build a culture that elevates the team, in terms of both performance and morale.
Establish an operating model that increases the team's effectiveness.

Requirements

10+ years of experience in design, with 3+ years in team building and people management.
A track record of delivering well-executed products and driving meaningful business impact.
Experience in disambiguating and innovating in the 0-to-1 space.
Ability to visualize and articulate a clear design strategy to cross-functional partners.
Experience managing executive leadership.
Skilled at building a high-performing team and attracting top talent.
A culture carrier and a good mentor.

Nice to Have

Experience working in a 3-sided marketplace ecosystem.
Experience with hybrid work models and managing remote teams.
Familiarity with the digital and physical intersection in product design.

Qualifications

Educational background not explicitly specified, but extensive experience in design and management required.

Benefits & Perks

Competitive base salary within the range of $208,800-$307,000 USD, localized by location.
Opportunities for equity grants.
Comprehensive benefits including 401(k) with employer matching, paid parental leave, wellness benefits, commuter benefits, paid time off, and paid sick leave.
Medical, dental, and vision benefits.
11 paid holidays, disability and life insurance, family-forming assistance, mental health programs.
Flexible paid time off for salaried roles and accrued vacation and sick time for hourly roles.

Working at DoorDash

At DoorDash, our mission is to empower local economies by making impactful decisions with empathy for our users—from Dashers to merchant partners to consumers. We support a rapidly growing and constantly changing environment that encourages team members to share perspectives, solve new challenges, and own their careers. The company is committed to diversity and inclusion, hiring and cultivating diverse teams from all backgrounds, and fostering an inclusive community where everyone has a seat at the table. DoorDash values a diverse workforce, including women, non-binary individuals, LGBTQIA+ members, and others, and strives to prevent discrimination and barriers to success.

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