Product Information Specialist

About the Role

Key Responsibilities

• Lead timely product setup activities for new launches and marketing programs, ensuring all necessary content is in place for go-to-market execution.
• Accurately maintain and update product attributes, digital content, and structured data within internal systems and customer-facing platforms.
• Receive, evaluate, and prioritize product content and attribute update requests, ensuring timely execution in alignment with business timelines.
• Serve as the main point of contact for external partners, vendors, and content service providers to ensure product information is accurate, complete, and delivered on time.
• Partner with Marketing, Category Management, and Digital teams to ensure product data and digital assets meet all requirements for eCommerce listings and online merchandising.
• Review, investigate, and resolve product data discrepancies across systems, coordinating with internal teams to ensure accurate, synchronized records.
• Maintain visibility into content status, attribute completion rates, and SLA adherence, providing regular updates to internal stakeholders.
• Actively contribute to process optimization initiatives by identifying inefficiencies and proposing solutions that reduce turnaround times and improve accuracy.
• Create and maintain clear documentation for standard operating procedures, workflows, and recurring tasks to support knowledge transfer and team scalability.

Requirements

• Bachelor's degree in Business, Information Systems, Supply Chain, Marketing, or a related field preferred.
• 1-3 years of experience in product information, data management, or a related business operations role (internships and co-ops considered).
• Strong execution skills with the ability to manage multiple tasks and shifting priorities with accuracy and timeliness.
• Exceptional attention to detail and a strong commitment to data quality and consistency.
• Strong interpersonal, written, and verbal communication skills with the ability to collaborate across cross-functional teams and external partners.
• Self-starter with a proactive approach to problem-solving and process improvement.
• Proficiency in Excel or similar data management tools; experience with MDM, PIM, ERP, or content management systems is a plus.
• Familiarity with eCommerce content requirements and product lifecycle processes is a strong advantage.
• Certifications in PIM/MDM tools, data governance, or digital content management (e.g., DAM, GS1, SQL, Agile, or related) are a plus but not required.

Benefits & Perks

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance