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Product Management Director, Salesforce Success Plans for M&As

Salesforce

Atlanta, GA
Full Time
Director
178k-258k
9 days ago

Job Description

About the Role

The Product Management Director for Salesforce Success Plans for M&As is responsible for leading the strategy, development, and launch of Success Plans tailored for acquired companies. This role involves working closely with cross-functional teams to assess customer needs, develop business cases, and ensure successful integration of Success Plans into Salesforce's portfolio, especially in the context of mergers and acquisitions. The position is part of the Customer Success organization, which manages Salesforce's Success Plan offerings to enable customers across all segments to realize value from their Salesforce investments.

Key Responsibilities

  • Demonstrate thought-leadership via the offer strategy & vision for our acquisitions.
  • Quickly become an expert in acquired companies, products, support/success portfolios, and GTM strategies to build comprehensive launch proposals for Success Plans.
  • Collaborate with stakeholders across Salesforce GTM, M&A, Corporate Development, finance, product/engineering, and Customer Success to develop business cases for acquisitions.
  • Conduct customer and stakeholder research to establish relevance of Success Plans for acquisitions, rationalize feature sets, and assess willingness to pay.
  • Deliver detailed business cases including financial modeling (resource costs, investment vs monetization, margins) and transition plans for launching Success Plans.
  • Create concise slide decks and other outputs to secure senior leadership alignment on recommendations.

Requirements

  • Must be customer-obsessed, curious, empathic, with a strong sense of ownership and accountability.
  • Self-organized with the ability to initiate and complete tasks independently.
  • 10+ years of management consulting experience in GTM, M&A, post-sales transformation, or new product/services introduction.
  • Ability to systematically analyze complex problems, document POVs, and drive decisions based on data and logical reasoning.
  • Proficiency in creating work product-focused materials such as slide decks, financial models, or written deliverables.
  • Effective communication skills across all organizational levels, including senior executives.
  • Demonstrated ability to lead high-performing cross-functional teams without direct managerial authority.

Nice to Have

  • Experience in Salesforce products and technologies.
  • M.B.A.
  • Prior product management experience in SaaS, public cloud, or large enterprise B2B software.
  • Experience in Support, Success, or Services product management.

Qualifications

  • 10+ years of management consulting or related experience in GTM, M&A, or post-sales transformation.

Benefits & Perks

  • Extraordinary enablement and on-demand training via Trailhead.com.
  • Exposure to executive leaders and leadership development programs.
  • Volunteer opportunities and a focus on community giving through the 1:1:1 model.
  • Competitive benefits including time off, medical/dental/vision, mental health support, paid parental leave, life and disability insurance, 401(k), and employee stock purchasing.
  • Salary range in certain locations: $177,600 to $257,600.

Working at Salesforce

Salesforce values a workplace that is inclusive, non-discriminatory, and committed to equality for all employees and applicants. The company emphasizes a culture of innovation, community engagement, and leadership development, supported by its recognition as one of the World's Most Innovative Companies and a leader in philanthropy and culture. Salesforce promotes a values-driven environment that encourages performance, growth, and social responsibility.

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Job Details

Posted AtJul 16, 2025
Job CategoryProduct Management
Salary178k-258k
Job TypeFull Time
Work ModeHybrid
ExperienceDirector

Job Skills

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About Salesforce

Website

salesforce.com

Location

Atlanta, GA

Industry

Software Publishers

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