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Sr Product Manager- Digital

Qualtrics

Seattle, WA
Full Time
Senior
148k-212k
1 day ago

Job Description

About the Role

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Our teams are empowered to set aggressive goals, move fast, and solve complex problems collaboratively. We focus on bringing humanity, connection, and empathy back to business across various industries, including retail, government, and healthcare. Joining our team means being part of a high-functioning, innovative, and growth-oriented environment committed to customer success and continuous improvement.

Key Responsibilities

  • Understand customer needs and pain points.
  • Translate customer needs into actionable product requirements and roadmaps for Digital.
  • Prioritize features and functionality based on market research, customer feedback, technical feasibility, and business goals.
  • Collaborate with data science teams to define product usage specifications and ensure adoption of launched products.
  • Manage the product development lifecycle from ideation to launch, ensuring timely delivery and high-quality standards.
  • Develop and communicate the product feature roadmap to internal and external stakeholders.
  • Monitor and analyze product performance using key performance indicators (KPIs) to identify areas for improvement and make data-driven decisions.
  • Stay up-to-date on emerging trends in Digital and translate them into product opportunities.
  • Create compelling product presentations and partner with go-to-market teams to develop materials to drive adoption of Digital products.
  • Influence and contribute to product strategy for Digital.
  • Independently lead your product area and make effective decisions and tradeoffs.
  • Write clear and quality product investment documents; turn these into a prioritized roadmaps.
  • Connect with customers and understand end-to-end scenarios that matter.
  • Discover and prioritize feature requests from prospects, customers, analysts, internal sources, and the market.
  • Manage work and execute with excellence across product, engineering, UX design, and research.
  • Lead product launches including working with marketing to take new features and capabilities to market.

Requirements

  • Bachelor's degree in Business, Marketing, Engineering, Computer Science, or related field.
  • 4-6 years of experience in product management, with at least 1 year experience in a technical domain.
  • Experience with digital analytics or product analytics platforms is a very strong plus.
  • Experience with or a strong interest in leveraging Artificial Intelligence (AI) and Machine Learning (ML) to enhance product functionality, streamline the product development lifecycle, or improve user insights.
  • Proven track record of successfully launching and managing products.
  • Strong understanding of the enterprise software landscape and the challenges faced by enterprise customers.
  • Excellent analytical and problem-solving skills.
  • Ability to translate complex technical concepts into clear and concise language for both technical and non-technical audiences.
  • Strong communication and collaboration skills, with the ability to influence and build consensus across diverse stakeholders.

Nice to Have

  • Experience with digital analytics or product analytics platforms.
  • Experience with or interest in AI and ML applications in workflow automation.

Qualifications

  • Educational background in Business, Marketing, Engineering, Computer Science, or related fields.
  • 4-6 years of product management experience, including at least 1 year in a technical domain.

Benefits & Perks

  • Annual $1,800 experience bonus for activities like attending events, travel, supporting nonprofits, or small businesses.
  • The satisfaction of empowering large networks through technology.
  • Opportunity to work with a diverse range of influential brands.
  • A role that encourages personal growth and initiative within a growing business area.
  • Full benefits including medical, dental, vision, life and disability insurance, 401(k) with match, paid time off, wellness reimbursement, mental health benefits, and an experience bonus.

Working at Qualtrics

Our team is centered around improving customer experience through digital touchpoints, using data-driven insights and digital experience analytics to optimize interactions. We collaborate closely with engineering, product, go-to-market, UX design, and research teams to deliver seamless digital experiences. The Digital team focuses on aligning Digital Experience Analytics with the Digital Voice of the Customer product, driving a holistic view of customer experience across digital channels.

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Job Details

Posted AtSep 9, 2025
Job CategoryProduct Management
Salary148k-212k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About Qualtrics

Website

qualtrics.com

Company Size

5001-10000 employees

Location

Seattle, WA

Industry

Surveying and Mapping (except Geophysical) Services

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