Sr. Manager Digital Product

About the Role

Key Responsibilities

• Define and socialize the product vision, strategy and roadmap in collaboration with the 5-in-the-box team; assess and refine as needed.
• Establish Epics or initiatives aligned to strategic programs and deliver upon the product strategy.
• Partner with business general manager (GM) and stakeholders to make decisions on investment priorities and develop business cases.
• Translate customer and business needs into short-term and long-term product strategy by creating initiatives/epics defined to meet targeted outcomes.
• Connect the roadmap to specific value drivers that contribute to business priorities, objectives and key results, and strategic programs.
• Responsible for aligning roadmaps, backlogs, capacity, timelines, and commitments across the respective product areas needed to deliver.
• Facilitate agile ceremonies & meetings, including PI Planning, in partnership with the product leadership team.
• Define epics, features & partner with respective product owners to define user stories, identify dependencies, and work with teams to size ahead of future quarters.
• Use performance data to establish feedback loops to continuously develop new insights and hypotheses about product health.
• Track product OKRs to understand progress towards outcomes and KPIs, socialize progress, and reinforce objectives and alignment with solution-level or portfolio outcomes.
• Coordinate product launches, including beta testing, user feedback collection, and product documentation.
• Set the direction and provide continuous feedback for discovery work, ensuring that the product team is focused on continuous exploration.
• Understand market and customer needs through partnership with business & customer insight teams.
• Interface and partner with Product Strategy to communicate progress, insights, and risks across the business.
• Lead the 5-in-the-box cross-functional team, including partnership with business General Managers.
• Understand the hiring market to identify successful candidates with the right personality and skillset.
• Champion strong product management and agile mindsets and values by actively communicating team wins and opportunities.
• Establish high performing teams by growing, coaching, and maintaining quality Product Owners and Domain Owners.
• Promote and set a customer-centric culture where teams monitor and react to key product health metrics and communicate updates.

Requirements

• 7+ years of experience in technical product management, with focus around building technical products and services.
• 7+ years of experience in building and managing technical product teams using Agile framework.
• 7+ years of experience with large-scale modernization programs in technical capacity.
• 3+ years of experience working in the healthcare payor industry.

Nice to Have

• Ability to drive cross functional teams to alignment in the midst of ambiguity.
• Strong decision-making skills in fast moving environments.
• Experience leading product transformation within a large enterprise.
• Strong negotiation, organizational, management, analytical and people skills.
• Data-driven decision making and quantitative analysis skills.
• General understanding of core programming and computer science concepts, including cloud and AI/ML.
• Agile Certification.

Qualifications

• Bachelor's degree or equivalent work experience.

Benefits & Perks

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.