Product Manager

About the Role

Key Responsibilities

• Work with Trimble Pay leadership team to understand business priorities to refine product strategy and inform roadmap prioritization
• Deeply understand and build empathy for our customers and users by working closely with them to understand their business processes, workflows and associated pain points
• Gather requirements, conduct business analysis and prioritize requirements for current feature enhancements and new feature opportunities within Trimble Pay's product
• Write detailed requirements and user stories to communicate expected functionality with the development and QA teams
• Create prototype designs to ensure we deliver high quality user experiences for current and new features
• Work alongside our Engineering Team to drive the development of initiatives, clearly defining and communicating prioritization and the tactical plan
• Act as the primary point of contact to the Engineering Team as it relates to your product initiatives to ensure features are understood, questions are are answered, and quality is maintained throughout the feature development and launch lifecycle
• Refine backlog, actively participate in sprint planning sessions, and proactively monitor progress throughout engineering sprints to ensure work is progressing on schedule
• Coordinate with the Customer Success and Support Teams to identify potential product defects and execute on customer enhancement requests
• Establish and ensure adherence to a clear process for prioritization and delivery, and improve the process over time based on feedback from stakeholders
• Work cross functionally with Success, Support, Marketing, and Sales teams to ensure new features are promoted, adopted, and internal team members are trained on the value of new features
• Track adoption and usage of new and existing features to continuously improve upon product experience and functionality
• Work with other Trimble product teams and external partners to create best-in-class integrations to add value for customers

Requirements

• Minimum of 3 years experience in product management, with B2B SaaS experience
• Direct experience with Agile product development processes, including SCRUM or other sprint-based development processes
• Customer-centric - ability to deeply understand customer pain points, and translate them into opportunities that provide measurable value
• The ability to write quality user stories and acceptance criteria are key skills needed
• Experience creating prototype designs and user flows within brand standards
• Experience working cross functionally with engineering, design, and QA
• Strong data analysis capability and a proven track record of leveraging data to drive decisions
• Experience with middleware/iPaaS integration solutions to assist in messaging and mapping across data models
• Technical experience working in B2B integrations using a variety of technologies such as APIs

Nice to Have

• Experience with middleware/iPaaS integration solutions
• Technical experience working in B2B integrations using APIs

Qualifications

• Educational background is not explicitly specified in the description

Benefits & Perks

• Competitive salary range: 105,682 to 142,676
• Bonus eligibility
• Comprehensive core benefits including Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans
• Tax savings plans for health, dependent care, and commuter expenses
• Paid Parental Leave and Employee Stock Purchase Plan