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Product Manager, Artificial Intelligence

Wells Fargo & Company - Institutional Retirement & Trust business

Charlotte, NC
Full Time
Senior
3 days ago

Job Description

About the Role

We are seeking a Product Manager, GenAI to join the Conduct Analytics and Reporting team in Wells Fargo's Governance and Workforce Relations (GWR) organization. This is an exciting opportunity to partner with GWR business leaders across the company to tackle compliance needs and develop AI products leveraging custom, open-source, and proprietary AI models. In this role, you will be working with CAR leaders to plan the roadmap and manage the development of custom AI products.

Key Responsibilities

  • Advise, influence, and support leadership on customer discovery, product planning, business requirements gathering, product design, development, and implementation of AI solutions for GWR business needs.
  • Develop in-depth understanding of the GWR organization to identify potential AI opportunities, lead product planning, and solve unique challenges.
  • Deliver solutions with consideration of industry dynamics, compliance, regulatory impact, and risk management.
  • Develop and monitor product roadmap and key performance indicators, identify improvement opportunities, and ensure regulatory and policy compliance.
  • Ensure cross-functional dependencies and business readiness needs are articulated, managed, and addressed to successfully execute work with quality and on-time.
  • Provide direction and expertise to leadership on implementing innovative AI-driven business solutions that are strategically focused.
  • Define the team's product roadmap, set priorities, establish goals, and guide teams in designing, developing, and delivering solutions for GWR.
  • Manage processes and routines needed to ensure that the product predictably delivers value, adjust planning in situations that may include financial, control, or process roadblocks.
  • Inspect pre-release progress, recommend changes, and ensure timelines are met.
  • Engage with leaders, stakeholders, subject matter experts, scrum masters, project managers and delivery team companywide.
  • Serve as an expert advisor to executives on complex, visible, and diverse solutions.

Requirements

  • 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Strong understanding of AI concepts as applied to enterprise workflows and decision-making.
  • Experience leading AI-driven initiatives in the financial or HR domain.
  • Experience applying AI tools for prediction, optimization, classification, or sentiment analysis to drive insights and decision-making.
  • Experience working with cross-functional teams including data science, engineering, and business partners to deliver AI-driven solutions.
  • Excellent verbal, written and interpersonal communication skills.
  • Ability to collaborate and partner with senior executives/leaders.
  • Ability to translate complex AI concepts into actionable product strategies and communicate them effectively to non-technical stakeholders.

Nice to Have

  • 3+ years of AI product experience.
  • Proven experience leading AI-driven initiatives in the financial or HR domain.
  • Experience leading scrum teams in an Agile environment and strong Agile knowledge.
  • Experience influencing and managing cross-functional work streams to execute initiatives with quality and on-time.
  • Familiarity with ethical considerations and data privacy regulations related to AI (e.g., GDPR, CCPA).
  • Experience consulting, implementing, and owning AI products and tools.
  • Experience leading and facilitating workshops to gather requirements and understand client objectives.

Qualifications

  • Educational background or training demonstrating the required experience.

Benefits & Perks

  • This position offers a hybrid work schedule.
  • Travel up to 10% of the time.

Working at Wells Fargo & Company - Institutional Retirement & Trust business

Wells Fargo is an equal opportunity employer committed to building strong customer relationships and maintaining a risk-mitigating, compliance-driven culture. Employees are expected to support risk management, governance, and compliance programs, with an emphasis on proactive monitoring, risk identification, escalation, and making sound risk decisions.

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Job Details

Posted AtSep 18, 2025
Job CategoryProduct Management
SalaryCompetitive salary
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About Wells Fargo & Company - Institutional Retirement & Trust business

Website

wellsfargo.com

Company Size

5001-10000 employees

Location

Charlotte, NC

Industry

Commercial Banking

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