Product Manager - Enterprise Workflows

About the Role

Key Responsibilities

• Define and articulate a clear and compelling innovative product vision, strategy, and roadmap for assigned software workflow solutions, aligned with overall company goals and market opportunities.
• Conduct thorough market research, competitive analysis, and user research to identify unmet needs, emerging trends, and opportunities for innovation.
• Foster strong relationships with customer-facing teams and end-customers to understand critical use cases, pain points, and gather direct feedback to inform the product roadmap.
• Translate user needs, market insights, and technical capabilities into detailed and well-documented product requirements, user stories, and acceptance criteria.
• Prioritize features and initiatives based on business value, technical feasibility, and user impact, maintaining a well-groomed product backlog.
• Collaborate closely with engineering, design, marketing, sales, and customer success teams throughout the product lifecycle to ensure successful development, launch, and adoption.
• Act as the product owner within agile development teams, participating in sprint planning, reviews, and retrospectives to ensure timely and high-quality delivery.
• Define and track key product metrics, analyze performance data, and identify areas for optimization and improvement.
• Communicate product vision, strategy, roadmap, and progress to internal and external stakeholders, including executive leadership.
• Mentor and guide other product managers on enterprise workflows, fostering a collaborative and growth-oriented environment within the product team.
• Continuously stay informed about the latest workflow software technologies, industry trends, and best practices in product management.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field; Master's degree preferred.
• 5+ years of progressive experience in product management, with a focus on software products such as SaaS, enterprise software, or voice platform products.
• Proven track record of successfully defining, launching, and scaling software products in a fast-paced environment.
• Experience in conversational UX design or familiarity with voice user interface design software (e.g., Voiceflow, Dialogue Flow).
• Familiarity with emerging Generative AI technologies, especially voice-based solutions.
• Strong technical aptitude and ability to communicate effectively with engineering teams on technical concepts.
• Excellent analytical and problem-solving skills, with the ability to interpret data and draw actionable insights.
• Exceptional communication, presentation, and interpersonal skills, with the ability to influence and collaborate across teams and levels.
• Strong business acumen and understanding of market dynamics, competitive landscapes, and revenue models for software products.
• Experience with user research methodologies and translating insights into product requirements.
• Demonstrated ability to prioritize effectively and manage competing priorities.
• Experience with software tools such as Visio, Figma, and AdobeXD.

Nice to Have

• Experience in workflow solutions for frontline employees in retail, hospitality, manufacturing, etc.
• Experience with voice technologies or software workflow solutions.
• Experience leading and mentoring other product managers.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.
• Master's degree preferred.
• 5+ years of experience in product management, focusing on software products.

Benefits & Perks

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!