Product Specialist

About the Role

Key Responsibilities

• Proactively approach customers to introduce them to KeyMe's on-the-spot car key duplication service.
• Educate customers on the benefits of the service and persuade them to purchase duplicate keys.
• Smoothly transition customers to technicians for key duplication after a sale is made.
• Utilize promotional materials and giveaways to generate excitement and interest in KeyMe's services.
• Assist with inventory management tasks, such as tracking stock levels of key blanks, fobs, and supplies.
• Set up and break down marketing materials, flags, and signs.
• Follow up with customers after service completion to ensure satisfaction and address concerns.

Requirements

• Enthusiastic and outgoing personality with the ability to connect with people.
• Persuasive communicator capable of conveying service benefits and closing sales.
• Self-motivated with a drive to achieve sales goals in a fast-paced retail environment.
• Customer-focused attitude committed to providing a positive experience.
• Basic technical proficiency and comfort using tablets and POS systems.
• Ability to think critically and solve problems independently.
• Dependable and punctual with a strong work ethic.
• Able to commute to different retail locations within the Dallas-Fort Worth area.
• Able to stand for long periods and walk between sales and service locations.
• High school diploma or GED.
• Valid driver's license with a clean driving record.
• Able to work a Wednesday-Sunday schedule (off Monday & Tuesday).
• Able to lift up to 50 lbs and stand for extended periods.
• Must pass a background check.
• Willing to travel throughout the Dallas-Fort Worth area.

Nice to Have

• Experience in retail or customer service roles.
• Experience with POS systems or technical devices.

Qualifications

• High school diploma or GED.
• Valid driver's license and clean driving record.

Benefits & Perks

• Competitive hourly pay plus uncapped commission.
• Tools, equipment, and uniform provided.
• Health, dental, and vision insurance.
• 401K plan with match.
• Paid time off.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Basic Life and AD&D Insurance.
• Opportunity for career growth and development.