Project Manager
TekSynap
Job Description
About the Role
We are seeking a Project Manager to join our team supporting NASA at the Goddard Space Center in Greenbelt, MD. This position serves as the principal role responsible for facilitating and accelerating the circuit ordering and provisioning process under the GSA EIS contract, in close collaboration with the end user customer and the prime contractor. The primary function of this role is to improve speed to market through enhanced stakeholder collaboration, clear data gathering, and disciplined execution. The Project Manager will work in conjunction with dedicated engineering resources to ensure technical requirements are clearly defined, provisioning plans are executable, and timelines remain on track. The role involves addressing workflow inefficiencies, streamlining coordination, and improving engagement across NASA, partners, and Local Exchange Carriers (LECs). The position offers a competitive benefits package including health, dental, vision, 401K, life insurance, disability plans, vacation, and holidays. The work environment is primarily office-based at the Goddard Space Center with limited telework, and travel is less than 10%. The role requires U.S. citizenship and the ability to pass a background check, with a target salary range of $107,000 - $125,000.
Key Responsibilities
- Serve as the primary point of contact for all circuit ordering and provisioning activities
- Prepare and process circuit ordering packages
- Collaborate with Engineering Resources for technical requirements
- Accelerate order placement and provide oversight across all phases of implementation
- Identify and resolve workflow bottlenecks to reduce delays and improve efficiency
- Track order status and delivery milestones, ensuring accurate updates and visibility
- Drive coordination across internal teams and external stakeholders
- Maintain clear documentation and communication throughout the order lifecycle
- Ensure timely resolution of issues and fulfillment of stakeholder requirements
- Contribute to NASA's broader infrastructure modernization goals
- Perform related tasks as needed to support the program
- Identify and Remediate Risks to the Program
- Produce Reports on Time and According to Program Guidelines
Requirements
- 7+ years combined PM and/or Network Provisioning Experience (some time in both is required)
- BA/BS degree preferred
- Comprehensive knowledge of telecommunications ordering systems & procedures
- Experience with circuit ordering and implementation methodology and concepts
- Excellent written and verbal communication skills
- Strong leadership and interpersonal skills to foster teamwork among multiple end users and stakeholders
- Problem-solving mindset with a proactive approach to process improvement and operational excellence
- Daily interaction with NASA stakeholders, partner personnel, and telecom providers is a core function of the position. Strong customer service skills are critical.
- Must successfully pass a drug screening
Nice to Have
- Project Management Professional (PMP) certification or equivalent
- Agile, Scrum, or other relevant certifications
Qualifications
- U.S. Citizenship
- Ability to successfully pass a background check
Benefits & Perks
- Health, dental, and vision insurance
- 401K retirement plan
- Life insurance
- Short-term and long-term disability plans
- Vacation time and holidays
Working at TekSynap
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. 'Technology moving at the speed of thought' embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
Job Details
About TekSynap
Website
teksynap.com
Company Size
1001-5000 employees
Location
Greenbelt, MD
Industry
Computer Systems Design and Related Services
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