Project Manager

About the Role

Key Responsibilities

• Provide oversight and management of a portfolio of projects for one or more companies in the Bay area, ensuring projects are delivered on time and within budget.
• Communicate regularly with internal and external stakeholders regarding project status and issues.
• Serve as a single point of contact for clients to resolve project and operational issues as assigned by the program manager.
• Perform periodic project and program reviews, making recommendations for improvement and overseeing implementation.
• Participate in sequencing projects, adjusting timelines, and modifying scope documents to meet objectives.
• Understand client objectives and align operational support activities accordingly.
• Facilitate communication with clients and internal stakeholders, maintaining current pulse on client perceptions, needs, and challenges.
• Maintain high levels of customer satisfaction and advocate for the client.
• Monitor and oversee project resources, including JCI and subcontractor resources.
• Create project documentation such as playbooks, standards, and installation guides.
• Develop and own project plans and initiate projects.
• Ensure projects have adequate support and monitor progress against plans.
• Identify, measure, track, and realize project benefits.
• Identify and manage project risks.
• Support and mentor field project managers, installation managers, and technicians.
• Report project status to the Program Manager and Division Operations Manager.
• Monitor and control project performance and implement a project controlled environment.
• Develop and maintain a project scoreboard.

Requirements

• 3-5 years of physical security experience, including interface with general contractors, property managers, and client stakeholders.
• Experience with low voltage cabling and understanding of installation and service elements of operational performance.
• Experience with Smartsheet and PlanGrid for maintaining project timelines.
• Strong leadership, communication, and collaboration skills with a minimum of 3 years managing professionals in a construction setting.
• Understanding of permitting and union complexities.
• Self-starter with ability to review processes and implement continuous improvement methodologies.
• Strong verbal and written communication skills, including presentation skills.
• Ability to lead and participate in meetings representing Johnson Controls and client Physical Security.
• Technical expertise or exposure to enterprise-wide access control and video systems.
• Organizational skills and ability to adjust labor efforts to fluctuating demands.
• Experience or background in physical security and construction management is desired.
• Project management certification is desired; if not present, enrollment in certification process is expected.

Nice to Have

• Experience with physical security and construction management.
• Project management certification.

Qualifications

• Educational background or certifications related to project management or physical security (implied by experience requirements).

Benefits & Perks

• Competitive salary and bonus plan.
• Paid vacation, holidays, and sick time (15 days of vacation first year).
• Comprehensive benefits package including 401K, medical, dental, and vision care, available day one.
• Extensive product and on-the-job/cross training opportunities with outstanding resources.
• Encouraging and collaborative team environment.
• Dedication to safety through the Zero Harm policy.