Project/Program Manager

About the Role

Key Responsibilities

• Implement strategic initiatives from inception to closure, ensuring project completion within scope, schedule, and budget.
• Conduct project intake, assessments, develop project teams, define objectives and scope, document processes, risks, and assumptions, and oversee development, workflows, and implementation.
• Develop and maintain relationships with project owners, operational leaders, business services, IT, vendors, and stakeholders.
• Define project scope, duration, resources, and costs; communicate roles and expectations; serve as the initial contact for projects.
• Coordinate with cross-functional teams on project budgets, status, and issue resolution.
• Complete and manage detailed project plans using designated tools; develop work plans and negotiate resource allocations.
• Follow standard work/processes, develop documentation, and provide input for scope, schedule, and budget tracking.
• Track milestones, anticipate deadlines, assign responsibilities, and monitor progress.
• Organize, delegate work, and utilize project management tools to report status, manage issues, risks, and escalations.
• Prepare reports and communication plans for leadership; develop and train staff on project management methods.
• Support process improvements and strategic initiatives to enhance operational efficiency, incorporating Lean practices.
• Support project-specific managers to ensure projects meet time, scope, budget, and quality goals.
• Assist in project portfolio management, prioritize projects, and develop mitigation strategies for potential issues.
• Manage project portfolio changes and report on key performance metrics.
• Ensure compliance with health, safety, privacy, and security policies, including handling sensitive information appropriately.
• May be required to work in areas with potential exposure to bloodborne pathogens.

Requirements

• Bachelor's degree in science, business, or a related field.
• 2+ years to 3 years of project management leadership experience.
• Ability to lead small and large teams in a matrix environment.
• Experience developing and managing project management frameworks and methodologies.
• Strong strategic and analytical thinking skills.
• Ability to identify issues, risks, and escalate appropriately, validate conclusions, and develop resolutions.
• Ability to manage a significant workload, prioritize projects, and work independently.
• Advanced proficiency with MS Office Suite (Excel, Word, PowerPoint, Visio) and SharePoint.
• Basic experience with business case preparation and cost-benefit analysis.
• Demonstrated ability to establish priorities and meet deadlines.
• Strong communication, presentation, and facilitation skills.
• Moderate proficiency with Microsoft Project, Primavera, or other PPM tools.
• PMP certification preferred.

Nice to Have

• Experience working in Healthcare, an Academic Medical Center, or a highly regulated industry.

Qualifications

• Educational background in science, business, or related field.

Benefits & Perks

• Starting pay scale generally between $51.15 and $67.78 per hour.
• Potential for salary based on experience, education, and other factors.
• Opportunity to contribute to a mission-driven organization focused on health and innovation.