Quality Engineer IV

About the Role

Key Responsibilities

• Lead the creation, revision, and maintenance of quality work instructions and supporting documentation.
• Ensure procedures align with internal quality standards, regulatory requirements, and customer expectations.
• Maintain a controlled process for document updates, reviews, and approvals.
• Develop and deliver training for the work instruction creation and update process.
• Maintain training records and ensure team members are qualified in accordance with internal quality system requirements.
• Monitor the status of work instructions, approvals, and compliance with the defined process.
• Track and report backlog, overdue items, and non-compliances to leadership on a regular basis.
• Perform root cause analysis and corrective actions for identified process gaps.
• Own and maintain the associated repository site (SharePoint, SAP, etc.), ensuring proper functionality for monitoring, approvals, metrics, and document access.
• Generate and analyze process performance metrics to drive improvements and transparency.

Requirements

• Experience in process ownership, governance, and documentation management.
• Ability to develop and deliver training related to quality processes.
• Knowledge of compliance monitoring, root cause analysis, and corrective actions.
• Familiarity with document management systems such as SharePoint or SAP.
• Strong analytical skills to generate and interpret process metrics.