RCO Project Manager/Workflow Optimization

About the Role

Key Responsibilities

• Experience building complex Smartsheet solutions involving conditional logic, cross-sheet references, and data automation.
• Create and manage data-driven dashboards in tools such as Power BI, Tableau, or Excel to visualize project KPIs and performance.
• Develop and maintain process maps, flowcharts, and visual documentation to outline current and future-state workflows.
• Troubleshoot and manage Smartsheet automation errors and other technical issues.
• Develop standard operating procedures (SOPs) for technical processes and tools.
• Work with Senior Leadership on strategy for initiatives to improve financial performance.
• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.

Requirements

• Four-year college degree or equivalent combination of education and experience; High School Diploma or GED required.
• Prior experience in Revenue Cycle Operations.
• Lean Six Sigma Black Belt or equivalent project management experience.
• PMP or related certification is a plus.
• Demonstrated experience leading process analysis and redesign initiatives.
• Strong analytical skills and ability to translate data into measurable action and present projects to management.

Nice to Have

• PMP or related certification.

Qualifications

• High School Diploma or GED.
• Prior experience in Revenue Cycle Operations.
• Lean Six Sigma Black Belt or equivalent project management experience.

Benefits & Perks

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) Employer Match.
• Free services at imaging centers for employees and immediate family.