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Regional Account Manager, Southwest (52741)

Rigaku

The Woodlands, TX
Full Time
Mid Level
6 days ago

Job Description

About the Role

The Southwest Regional Account Manager will lead sales activities and manage customer relationships for advanced X-ray Diffraction (XRD) and X-ray Fluorescence (XRF) systems across the Southwest U.S. territory, covering Texas, Louisiana, Arkansas, Oklahoma, and Kansas. This role combines consultative technical sales, territory growth strategy, and existing customer account management with a focus on delivering high-value solutions to customers in academic, government, and industrial sectors within research and quality control laboratories.

Key Responsibilities

  • Drive direct sales of XRD and XRF instrumentation to meet or exceed territory revenue targets.
  • Identify and develop new business opportunities in materials science, metallurgy, cement, mining, pharmaceuticals, petrochemicals, semiconductors, and academic and Government research.
  • Build and maintain strong, long-term relationships with key decision-makers, researchers, lab managers, and procurement teams.
  • Conduct customer needs assessments and present tailored solutions using technical product knowledge.
  • Manage the full sales cycle from lead to order acceptance including qualification, product demonstration coordination, proposal development, quoting and negotiation, and closing orders through direct purchase and bidding processes.
  • Coordinate product demonstrations, technical discussions, and application evaluations in collaboration with internal application scientists and product specialists.
  • Maintain up-to-date Salesforce.com CRM records and provide accurate sales forecasts and pipeline reporting.
  • Represent the company at trade shows, technical conferences, and customer seminars.

Requirements

  • Bachelor's Degree or higher in Physics, Chemistry, Materials Science, Engineering, or a related physical science field.
  • 3-5+ years of hands-on experience in the sales, service, or use of XRD or XRF technologies.
  • Fundamental understanding of X-ray Diffraction (XRD) and/or X-ray Fluorescence (XRF) principles, instrumentation, and applications is preferred.
  • Ability to translate complex technical information into customer-focused solutions.
  • Proven success in capital equipment sales, preferably in analytical instrumentation or scientific markets.
  • Strong consultative selling and negotiation skills.
  • Strong relationship-building skills across all levels of customer organizations from lab users to procurement.
  • Experience with territory management, account development, and customer retention strategies.
  • Excellent verbal and written communication skills tailored to scientific, technical, and business audiences.
  • Willingness and ability to travel 50% or more of the time for onsite meetings, demos, and trade events.
  • Competent with Microsoft Teams, Microsoft Outlook, Office programs, and Salesforce.com CRM.

Nice to Have

  • Familiarity with materials characterization and laboratory workflows in R&D and QC environments.
  • Understanding of scientific markets including academia, government, and industrial sectors such as cement, mining, metals, petroleum, energy, pharma, and electronics.
  • Skill in identifying, nurturing, and growing key accounts and strategic relationships.
  • Strategic thinking with the ability to align sales strategies to market trends and customer needs.
  • Self-motivated and proactive in managing a large territory with minimal supervision.
  • Strong organizational skills, time management, and discipline in remote/home-office work.
  • Ability to collaborate effectively with application scientists, service engineers, product managers, and marketing.

Qualifications

  • Bachelor's Degree or higher in a relevant physical science or engineering field.
  • 3-5+ years of relevant experience in sales or use of XRD/XRF technologies.

Working at Rigaku

The role involves a mix of office work and travel, with exposure to various environments such as corporate offices, customer sites, trade show venues, and outdoor locations. Employees are expected to adhere to safety and operational protocols in laboratory, manufacturing, and industrial environments, demonstrating a commitment to safety, technical excellence, and customer service.

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Job Details

Posted AtJul 19, 2025
Job CategoryAccount Management
SalaryCompetitive salary
Job TypeFull Time
Work ModeRemote
ExperienceMid Level

Job Skills

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About Rigaku

Website

rigaku.co.jp

Location

The Woodlands, TX

Industry

Irradiation Apparatus Manufacturing

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