Renewals Account Manager

Trellix

Boise, ID

Full Time

Mid Level

12 days ago

Job Description

About the Role

Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. We embrace a hybrid work model, creating flexibility and freedom for our employees to reach their potential. We foster an engaging, recognition-driven environment with learning series and team celebrations.

Key Responsibilities

Maintain current book of business and drive growth through sales renewals.
Manage a territory of accounts and help guide customers and channel partners through the renewals process.
Work with regional partners to guide deal review processes, renewals, account and territory planning.
Manage bottlenecks in the renewals process and recommend solutions.
Be a trusted advisor to customers and partners.
Manage ongoing messaging, including providing status updates for Quarterly Business Reviews (QBR), planning, and opportunity management with the Commercial renewals team.
Build reports and dashboards in Salesforce, ensure information is up-to-date and valuable to senior partners.

Requirements

Experience in managing customer accounts and renewals.
Ability to work with regional partners and guide deal review processes.
Strong communication skills for providing status updates and managing messaging.
Proficiency in building reports and dashboards in Salesforce.
Ability to identify opportunities for process improvement.

Working at Trellix

Skyhigh Security values learning, openness, transparency, and fostering an engaging, recognition-driven environment. The company promotes a hybrid work model and encourages employees to be their authentic selves through various programs and team activities.

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