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Revenue Operations Associate

Workhuman

Framingham, MA
Full Time
Mid Level
9 days ago

Job Description

About the Role

As a Revenue Operations Associate, you will play a critical role in supporting the growth and efficiency of our global Retail Media organization. You'll contribute to the design and execution of operational processes that support revenue-generating teams, helping drive insights, streamline workflows, and implement scalable systems. This is an exciting opportunity to work cross-functionally across sales, ad operations, finance, and marketing, applying your analytical skills and business acumen to solve complex problems and contribute to building a world-class revenue engine.

Key Responsibilities

  • Partner with sales, marketing, ad operations, legal, and finance to support key operational processes across the lead-to-cash lifecycle, including deal tracking, pipeline hygiene, and campaign fulfillment support.
  • Build and maintain reporting dashboards using tools like Salesforce, Excel, or BI platforms (e.g., Looker, Tableau, Quicksight) to track key performance metrics and deliver actionable insights to internal stakeholders.
  • Support revenue forecasting and planning processes by validating data, preparing reports, and identifying trends that help inform business decisions.
  • Identify and recommend opportunities to improve operational workflows.
  • Contribute to the development and documentation of standard operating procedures and best practices.
  • Assist with the implementation and ongoing maintenance of RevOps tools (CRM, marketing automation, and order management systems).
  • Help evaluate and test new tools as needed.
  • Collaborate closely with Finance on billing readiness and campaign data accuracy, and with Product or Engineering on operational needs related to tool integrations or data pipelines.
  • Contribute to deal desk operations by reviewing pricing and packaging, validating contract data, and escalating issues for resolution.

Requirements

  • 4+ years of experience in revenue operations, sales operations, or a related function, ideally within a Sell Side Advertising Operation (retailer, publisher, or advertising technology environment).
  • Demonstrated experience working across sales and finance functions to support forecasting, reporting, and process alignment.
  • Proficient in Salesforce and other sales tech platforms; familiarity with order management and campaign tracking tools is a plus.
  • Strong analytical skills and attention to detail; comfort working with large data sets and summarizing findings clearly.
  • Effective communicator and collaborator; able to work independently but knows when to escalate or seek input.
  • Comfortable in a dynamic, fast-paced environment with shifting priorities and a need for continuous improvement.

Nice to Have

  • Familiarity with BI platforms such as Looker, Tableau, or Quicksight.
  • Experience with marketing automation and order management systems.
  • Knowledge of operational workflows within advertising or sales environments.

Qualifications

  • Over 4 years of relevant experience in revenue or sales operations.

Benefits & Perks

  • A unique opportunity to help build and scale a high-growth, global Retail Media business from the ground up.
  • Work in a dynamic and fast-paced environment with immediate visibility and impact.
  • Access to modern tools and platforms to support growth in revenue operations and data analysis.
  • Hybrid role requiring at least 3 days a week onsite in Framingham, MA.

Working at Workhuman

At Workhuman®, our mission is to bring more humanity to the workplace. We recognize and embrace individuals' differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. We foster a collaborative, innovative environment with a growth mindset. Our core values are Respect, Determination, Innovation, and Imagination. We have an award-winning culture recognized across EMEA and North America, with over 7.5 million users on the Workhuman® cloud across 180 countries. We are committed to equal employment opportunity and creating a work environment free of discrimination and harassment.

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Job Details

Posted AtJul 14, 2025
Job CategoryRevenue Operations
SalaryCompetitive salary
Job TypeFull Time
Work ModeHybrid
ExperienceMid Level

Job Skills

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About Workhuman

Website

workhuman.com

Location

Framingham, MA

Industry

Software Publishers

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