RevOps Analyst
Raft
Job Description
About the Role
Raft is the intelligent logistics platform that's rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company with a global impact across logistics, we're searching for a Sales Operations Analyst who is excited by the prospect of working in a rapidly growing international scale-up. We have significant runway thanks to our most recent Series B funding, which we raised from some of the best investors in the space: Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam) and Dynamo Ventures (Sennder, Stord, Gatik). We are seeking an experienced RevOps Analyst with a passion for empowering teams through technology. In this pivotal role, you'll harness and optimize technology to bolster our marketing, sales, customer success, and support teams, accelerating revenue growth and enhancing customer experiences. Your focus will involve maintaining and leveraging Hubspot to streamline sales processes, enhance analytics, and manage data integrity, ensuring our teams operate efficiently and effectively. The ideal candidate will possess a deep understanding of the SaaS tech landscape, adept at translating business needs into technical solutions, and skilled in configuring systems to support the commercial team's goals. Your contributions will be crucial in driving accelerated revenue growth and facilitating a superior customer journey.
Key Responsibilities
- Utilize the full capabilities of Hubspot's sales, automation, and reporting hubs to support the sales team, including process improvements, measurement, tracking, and analytics from the top of the funnel to close.
- Leverage expertise in Python, SQL, and BI tools to track and analyze key metrics such as pipeline growth, win/loss rates, and quota attainment, owning the data process from tracking to delivering insights.
- Develop a deep understanding of CAC, LTV, TTR to refine customer segmentation, assist with territory management, and provide data-driven insights to enhance renewal and upsell processes.
- Take charge of Hubspot governance, ensuring data cleanliness, updates, and overall system health, and develop and maintain critical reports and KPIs.
- Assist sales leaders with pipeline and opportunity inspection and prepare comprehensive Quarterly Business Review presentations and Board of Director meetings.
- Align with Marketing to drive pipeline growth through various demand generation channels and tactics.
Requirements
- Demonstrable experience in Sales/Revenue Operations with a track record of creating reports, optimizing processes, and managing dashboards in Hubspot.
- A Bachelor's degree in a technical or business-related field is required.
- A robust understanding of Hubspot's sales, automation, and reporting capabilities, including custom objects and Hubspot scripting.
- Strong data analytics skills, with the ability to translate high-level sales strategies into system and process requirements.
- Experience with Dealhub and Gainsight is a plus, indicating familiarity with sales operation tools.
- Ability to coordinate effectively between departments such as marketing and sales, including managing commission agreements and developing sales cadences in Hubspot.
Nice to Have
- Experience with Dealhub and Gainsight.
Qualifications
- Bachelor's degree in a technical or business-related field.
Working at Raft
Thrive in a multicultural atmosphere, where diverse perspectives and ideas fuel creativity and growth. Collaborate with stakeholders worldwide in a tech-driven, rapid-paced setting that nurtures both professional and personal development.
Job Details
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About Raft
Website
raft.ai
Company Size
51-100 employees
Location
Chicago, IL
Industry
Software Publishers
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