Sales Account Manager

Dometic Pte Ltd

Los Angeles, CA

Full Time

Mid Level

27 days ago

Job Description

About the Role

Dometic is a global market leader in the mobile living industry, providing high-end products for recreational vehicles, commercial passenger vehicles, and overlanding vehicles across North America, Latin America, and the Caribbean. The company is experiencing continuous growth and is seeking a passionate Sales Account Manager to build influential relationships with assigned accounts, achieve strategic sales and service objectives, and support long-term market positioning. This position reports to the Director of Sales and offers remote work, preferably in the Los Angeles, CA metro area.

Key Responsibilities

Manage Pool and Spa and Industrial customer business to achieve strategic KPI's, including sales market share, program promotion, product training, and service development.
Create and maintain a development plan based upon targets and KPI's defined by management.
Develop and maintain account prioritized route schedules to guide travel.
Utilize sales reporting and territory management software tools.
Become technically proficient in all product categories and an expert in sales critical feature-benefits.
Deliver training to customers (dealers and key stakeholders) to support new product launches, product category education, and eCommerce utilization.
Engage with customer service and other functional areas as necessary to address account issues requiring escalation and to support efforts to ensure accounts remain in good standing.
Build relationships with customers (dealers and key stakeholders) through participation in industry events where relevant.
Performs other duties as assigned.

Requirements

Experience in managing customer accounts within relevant industries such as Pool, Spa, or Industrial sectors.
Ability to develop and implement account development plans based on targets and KPI's.
Proficiency in using sales reporting and territory management software tools.
Technical proficiency in product categories and understanding of sales critical feature-benefits.
Strong relationship-building skills with customers and stakeholders.
Willingness to travel extensively within the territory.

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