Senior Account & Relationship Executive

Wolters Kluwer

Montgomery, AL

Full Time

Senior

121k-170k

22 days ago

Job Description

About the Role

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. We help them get it right by supporting critical decisions that improve lives, business processes, and judicial and regulatory systems. The Senior Account & Relationship Executive role involves managing high-profile accounts, driving business growth, and enhancing customer satisfaction within a supportive, inclusive company culture that values diversity and professional development.

Key Responsibilities

Manage and nurture relationships with complex and high-profile accounts.
Conduct strategic planning to meet account-specific business needs.
Exercise broad authority in setting and negotiating product/service terms.
Create, implement, and monitor comprehensive sales plans to drive revenue.
Conduct regular strategic meetings with senior management of client accounts.
Resolve critical and complex customer issues.
Develop and execute upselling and cross-selling strategies within accounts.
Drive customer satisfaction through tailored service delivery.
Drive both existing account upsell and new logo penetration.
Proactive and self-driven prospecting into key accounts.

Requirements

Bachelor's Degree.
Ability to learn or have an in-depth understanding of the GRC/Integrated Assurance space and to articulate business value.
Proficient in complex sales strategy development and implementation.
Expertise in negotiating complex sales terms.
Mastery of CRM tools for managing complex accounts.
Advanced analytical skills for strategic planning and performance tracking.
Exceptional ability to maintain and enhance long-term client relationships.
Strong understanding of MEDDPICC and related selling frameworks.

Nice to Have

Experience with GRC/Integrated Assurance space.
Knowledge of MEDDPICC and related selling frameworks.

Qualifications

Bachelor's Degree.

Benefits & Perks

Medical, Dental, & Vision Plans.
401(k).
FSA/HSA.
Commuter Benefits.
Tuition Assistance Plan.
Vacation and Sick Time.
Paid Parental Leave.

Working at Wolters Kluwer

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within Wolters Kluwer and assist in driving daily success. Our culture emphasizes making a true difference within the organization, working alongside a genuinely caring and supportive team, and fostering diversity and inclusion. Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy.

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