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Senior Account Executive, Enterprise

Genesys

Full Time
Senior
103k-192k
9 days ago

Job Description

About the Role

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. The Senior Account Executive is the catalyst behind Genesys' success as an organization. As a consultative sales professional, the role involves driving revenue growth, bringing in net new business, and aligning solutions with customer needs. Genesys employs more than 6,000 people globally who embrace empathy and cultivate collaboration, offering great benefits and perks while allowing employees to make a larger impact and take ownership of their work.

Key Responsibilities

  • Deep understanding of the customer business environment.
  • Present product information to prospects, customers, and partners.
  • Pipeline development through phone calls, email campaigns, and market sector knowledge.
  • Generate short-term results independently.
  • Collaboratively strategize for solving deal-level challenges.
  • Create and maintain a sales pipeline to hit and surpass goals within designated market sectors.
  • Accurately forecast quarterly revenue and deliver on that revenue.

Requirements

  • 7+ years' experience of direct, outside sales, quota-carrying role selling enterprise software solutions with multi-million dollar transactions and 6-24 month sales cycles within the enterprise space (F500).
  • Experience selling Cloud, SaaS, and AI-based solutions such as CX, CCaaS, WEM, Customer Journey Analytics, Conversational AI, CRM, etc.
  • Proven track record developing strategic relationships within the enterprise account space, including building executive relationships (C-level), driving innovation, and growing pipeline.
  • Ability to effectively communicate the company's strategic vision and capabilities to customers.
  • Experience developing marketing and prospecting plans for territory growth and new logo account development.
  • Ability to be an advocate for existing customers while driving upsell and cross-sell opportunities.
  • High energy, results-oriented, team player willing to work in a demanding environment.
  • Experience with team selling and leading diverse teams within an account.
  • Understanding customer needs and articulating complex technology solutions.
  • Proven ability to lead complex sales cycles with successful revenue attainment.
  • Familiarity with the MEDDPIC selling methodology.
  • BS or BA degree or equivalent work experience.
  • Ability to travel up to 50%.

Nice to Have

  • Experience with enterprise software sales in the F500 space.
  • Knowledge of AI, conversational bots, virtual agents, and related technologies.
  • Experience with strategic account planning and long-term relationship management.

Qualifications

  • BS or BA degree or equivalent work-related experience.

Benefits & Perks

  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage.
  • Flexible work schedules and work from home opportunities.
  • Development and career growth opportunities.
  • Open Time Off in addition to 10 paid holidays.
  • 401(k) matching program.
  • Adoption Assistance.
  • Fertility treatments.

Working at Genesys

Genesys employs more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. The company emphasizes empathy, collaboration, and innovation, delivering the future of customer experience through its cloud-based platform. Employees are encouraged to make a larger impact, take ownership of their work, and grow professionally in a supportive environment.

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Job Details

Posted AtJul 17, 2025
Job CategoryAccount Management
Salary103k-192k
Job TypeFull Time
Work ModeRemote
ExperienceSenior

Job Skills

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About Genesys

Website

genesysro.com

Industry

Prefabricated Metal Building and Component Manufacturing

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