Senior Account Executive, Enterprise

Genesys

Full Time

Senior

103k-192k

10 days ago

Job Description

About the Role

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. The Senior Account Executive is the catalyst behind Genesys' success as an organization. As a consultative sales professional, the role involves driving revenue growth, bringing in net new business, and aligning solutions with customer needs. Genesys employs more than 6,000 people globally who embrace empathy and collaboration, offering great benefits and perks, and encouraging employees to make a larger impact and take ownership of their work.

Key Responsibilities

Deep understanding of the customer business environment.
Present product information to prospects, customers, and partners.
Pipeline development through phone calls, email campaigns, and market sector knowledge.
Generate short-term results independently.
Collaboratively strategize for solving deal-level challenges.
Create and maintain a sales pipeline to hit and surpass goals within designated market sectors.
Accurately forecast quarterly revenue and deliver on that revenue.

Requirements

7+ years' experience of direct, outside sales, quota-carrying role selling enterprise software solutions with multi-million dollar transactions and 6-24 month sales cycles within the enterprise space (F500).
Experience selling Cloud, SaaS, and AI-based solutions such as CX, CCaaS, WEM, Customer Journey Analytics, Conversational AI, CRM, etc.
Proven track record developing strategic relationships within the enterprise account space, including building executive relationships (C-level), driving innovation, and growing new pipeline.
Ability to effectively communicate the company's strategic vision and capabilities to customers.
Experience developing marketing and prospecting plans for territory growth and new logo account development.
Ability to advocate for existing customers while driving upsell and cross-sell opportunities.
Proven experience leading complex sales cycles and understanding customer needs.
Familiarity with the MEDDPIC selling methodology.
BS or BA degree or equivalent work-related experience.
Ability to travel up to 50%.

Nice to Have

Experience with team selling and leading diverse teams within an account.

Qualifications

BS or BA degree or equivalent work-related experience.

Benefits & Perks

Medical, Dental, and Vision Insurance.
Telehealth coverage.
Flexible work schedules and work from home opportunities.
Development and career growth opportunities.
Open Time Off in addition to 10 paid holidays.
401(k) matching program.
Adoption Assistance.
Fertility treatments.

Working at Genesys

Genesys employs more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. The company emphasizes empathy, collaboration, and innovation, delivering the future of customer experience through its cloud-based platform. Employees are encouraged to make a larger impact, take ownership of their work, and grow professionally in a supportive environment.

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