Senior Account Executive, Enterprise

Genesys

Full Time

Senior

103k-192k

9 days ago

Job Description

About the Role

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. The Senior Account Executive is the catalyst behind Genesys' success as an organization, responsible for driving revenue growth and bringing in net new business from prospects and current customers. The role involves aligning customer needs with Genesys solutions and managing the entire sales pipeline to achieve targets.

Key Responsibilities

Deep understanding of the customer business environment.
Present product information to prospects, customers, and partners.
Pipeline development through phone calls, email campaigns, and market sector knowledge.
Generate short-term results independently.
Collaboratively strategize for solving deal-level challenges.
Create and maintain a sales pipeline to hit and surpass goals within designated market sectors.
Accurately forecast quarterly revenue and deliver on that revenue.

Requirements

7+ years' experience of direct, outside sales, quota-carrying role selling enterprise software solutions with multi-million dollar transactions and 6-24 month sales cycles.
Experience selling Cloud, SaaS, and AI-based solutions such as CX, CCaaS, WEM, Customer Journey Analytics, Conversational AI, CRM, etc.
Proven track record developing strategic relationships within the enterprise account space, including building executive relationships (C-level).
Ability to develop marketing and prospecting plans for territory growth and new logo account development.
Experience leading complex sales cycles and understanding customer needs.
Familiarity with the MEDDPIC selling methodology.
BS or BA degree or equivalent work-related experience.
Ability to travel up to 50%.

Nice to Have

Experience with team selling and leading diverse teams within an account.
Strong communication skills to connect company’s vision with customer business challenges.

Qualifications

BS or BA degree or equivalent work-related experience.

Benefits & Perks

Medical, Dental, and Vision Insurance.
Telehealth coverage.
Flexible work schedules and work from home opportunities.
Development and career growth opportunities.
Open Time Off in addition to 10 paid holidays.
401(k) matching program.
Adoption Assistance.
Fertility treatments.

Working at Genesys

Genesys employs more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. The company offers great benefits and perks similar to larger tech companies, while empowering employees to make a larger impact and take ownership of their work. Genesys is committed to fairness in the workplace and values diversity, evaluating qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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