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Senior Account Partner

Salesforce

Full Time
Senior
151k-202k
7 days ago

Job Description

About the Role

We are currently seeking a Senior Account Partner - Telecommunications to join our growing Professional Services sales team within Customer Success Group (CSG). Our Account Partners act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and defining a roadmap towards success. Their primary goal is to help customers generate significant business value from their Salesforce investment. As a critical member of the Go To Market (GTM) and Professional Services team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals.

Key Responsibilities

  • Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
  • Facilitate qualification, deal cycle participation, account reviews and value assessments
  • Be accountable for bookings, revenue, margin, CSAT, and value delivered
  • Provide Communications, Media & Technology industry subject matter expertise to facilitate credibility with customers during sales and delivery cycles
  • Help position and sell large-enterprise Salesforce Professional Services consulting engagements to customers, defining program scope, team, value narrative and pitch
  • Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
  • Craft innovative, forward-looking industry strategies to demonstrate the power of the Salesforce platform and transform global companies for competitive advantage
  • Act as a trusted advisor to accelerate value and improve customer outcomes
  • Pilot awareness within a micro-vertical to develop repeatable motions
  • Serve as a key SME, leader, and services consultant to sales teams
  • Serve as a liaison between internal and external teams
  • Uncover future sales opportunities to drive incremental customer value

Requirements

  • 6+ years of experience owning or leading a book-of-business
  • 8+ years of experience working within a consulting landscape at Fortune 500 Telecommunications companies
  • Experience selling professional services related to digital transformation
  • Salesforce product knowledge and solution design experience
  • Creative, high-energy, entrepreneurial self-starter comfortable running initiatives independently within a fast-paced technology environment
  • Ability to work collaboratively and cross-functionally with Sales, Engagement Delivery Leaders, Solution and Technical Architects, Designers, and External Partners
  • Experience driving strategic motions including value propositions, execution planning, teaming, and outcomes-based engagements
  • Experience building assets from scratch including marketing, sales, and strategy solutions
  • Experience with global procurement leads to settle pricing and deal strategy
  • Skilled in maneuvering and working with the C-Suite during strategy cycles
  • Background in delivering critical initiatives or programs for a firm-based model or product company
  • Degree or equivalent experience, with evaluation based on core proficiencies such as leadership roles, military, volunteer, or work experience

Nice to Have

  • Experience with global procurement leads to settle pricing and deal strategy
  • Experience working with C-Suite executives during strategy cycles

Qualifications

  • Degree or equivalent confirmed experience

Benefits & Perks

  • Time off programs
  • Medical, dental, vision, mental health support
  • Paid parental leave
  • Life and disability insurance
  • 401(k)
  • Employee stock purchasing program
  • Additional details available at https://www.salesforcebenefits.com

Working at Salesforce

Salesforce is an equal opportunity employer committed to creating an inclusive workplace free from discrimination. We believe in equality for all and fostering a workplace that is inclusive and merit-based. Our policies ensure fair recruiting, hiring, promotion, and compensation practices, emphasizing diversity and equal opportunity across all employment aspects.

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Job Details

Posted AtJul 18, 2025
Job CategoryAccount Management
Salary151k-202k
Job TypeFull Time
ExperienceSenior

Job Skills

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Website

salesforce.com

Industry

Software Publishers

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