Senior Business Account Executive 3, SMB

About the Role

Key Responsibilities

• Territory development to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
• Maintaining quality sales records and preparation of sales and activity reports as required.
• Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience.
• New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses.
• Generation of new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities.
• Identify improvement areas thru a consultative process that would enhance prospects' ability to communicate more effectively both internally and externally to their customers.
• Effectively manage a territory with high activity and comprehensive business plan.
• Management of defined territory to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
• Team with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and thereby drive new revenue growth.
• Consistently maintain a pipeline of qualified prospects that will yield production levels of monthly quota performance and above.
• Remain knowledgeable of Comcast products and services to facilitate sales efforts.
• Achieve and exceed assigned sales and business quality objectives.
• Adherence to all company standards and business professionalism.
• Punctual, regular and consistent attendance.

Requirements

• Customer-Focused skills.
• Workplace Organization skills.
• Persuasion skills.
• Adaptability.
• Technical Knowledge.
• Effective Communication.
• Resilience.
• Critical Thinking and Problem Solving abilities.
• Professional Integrity.
• Relevant Work Experience of 5-7 Years.
• Bachelor's Degree.

Nice to Have

• Experience with advanced communications solutions including PRI, Hosted PBX and multi-location opportunities.
• Experience in sales of Internet, Data, Video and Voice services to small and mid-size businesses.

Qualifications

• Bachelor's Degree.
• Relevant Work Experience of 5-7 Years.

Benefits & Perks

• Potential for significant upside above targeted earnings for overachievers.
• Most sales positions are eligible for a Commission under applicable plans.
• Most non-sales positions are eligible for a Bonus.
• Best-in-class Benefits to eligible employees, supporting physical, financial and emotional well-being.