Senior Business Account Executive, SMB Direct Sales

About the Role

Key Responsibilities

• Sell Comcast Internet, Data, Video and Voice services to small and mid-size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities.
• Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services.
• Promote the sale of bundled products to ensure the optimal solution for the customer.
• Exceed departmental financial and unit targets through sales efforts.
• Stay abreast of competitive landscape and emerging technologies to position Comcast Business Services effectively.
• Develop territory including local business partnerships, organizational affiliations, and enhance Comcast positioning and brand.
• Maintain quality sales records and prepare sales and activity reports as required.
• Support customer satisfaction and a positive impression of the Comcast Experience.
• Generate new leads through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
• Identify improvement areas via a consultative process to enhance prospects' communication effectiveness.
• Manage a high-activity territory with a comprehensive business plan.
• Collaborate with technical, customer service, and support staff to ensure end-to-end customer sales and satisfaction.
• Maintain a pipeline of qualified prospects to meet or exceed sales quotas.
• Remain knowledgeable of Comcast products and services to facilitate sales efforts.
• Achieve and exceed sales and business quality objectives.
• Adhere to all company standards and maintain professionalism.
• Participate actively in the Net Promoter System and promote a customer-first approach.

Requirements

• Relevant work experience of 5-7 years.
• Bachelor's Degree.
• Skills in customer-focused service, persuasion, technical knowledge, adaptability, critical thinking, problem solving, resilience, communication, and professional integrity.

Nice to Have

• Experience with advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities.
• Experience in territory development and local business partnership building.

Qualifications

• Educational background includes a Bachelor's Degree.
• Work experience of 5-7 years in relevant sales or technical roles.

Benefits & Perks

• Total Target Compensation (Base Pay plus Targeted Commission): $98,880.00.
• Potential for significant upside above targeted earnings for overachievers.
• Best-in-class benefits supporting physical, financial, and emotional well-being.
• Personalized options, expert guidance, and always-on tools to support employees.