Senior Business and Marketing Operations Manager

About the Role

Key Responsibilities

• Partner with Product Marketing leaders to translate strategic plans into operational execution that delivers measurable business impact across pricing, packaging, segmentation, growth planning, and go-to-market
• Coordinate and lead operational cadences, such as QBRs, roadmap reviews, business health reviews, and objectives and key results tracking
• Support annual planning cycles, executive deliverables, and achievement tracking across initiatives
• Monitor category performance, surface insights from product, marketing, and customer data, and drive action in collaboration with Analytics and Finance
• Coordinate cross-functional alignment and proactively identify risks, misalignments, or decision bottlenecks
• Develop executive communication assets: craft clear and persuasive narratives to support reviews, decisions, and partner alignment
• Engage with the global marketing organization to assess and boost marketing program efficiency across campaigns, launches, and customer segments
• Support development of marketing investment strategy and help align program spend to strategic objectives
• Track and report on marketing funnel metrics, working closely with GMO and performance marketing teams
• Optimize campaign planning, execution, and reporting workflows to improve visibility, accountability, and speed
• Lead key projects that span product, marketing, and go-to-market teams—from concept through execution
• Establish structure for ongoing and ad hoc initiatives, applying program management rigor to ensure delivery and alignment
• Bring a mentality of continuous improvement—identifying inefficiencies, proposing solutions, and streamlining execution

Requirements

• 5-7 years of experience in business operations, strategy, or marketing operations in a tech or SaaS environment (consulting background a plus)
• Strong analytical and problem-solving skills with ability to synthesize complex data into insights and decisions
• Experience supporting senior leadership and communicating effectively across levels, including executive forums
• Familiarity with marketing funnels, product metrics, planning tools, and financial modeling
• Excellent communication and storytelling abilities—written and verbal
• Comfortable working in matrixed environments, with a track record of cross-functional influence
• Excellent critical thinking skills with a bias toward action and simplification
• Strong sense of ownership and organizational and project management skills with the ability to balance multiple priorities
• Bachelor's degree required; MBA or advanced degree preferred

Nice to Have

• Consulting background