Senior Business Development Manager

ZIM Integrated Shipping Services

Virginia Beach, VA

Full Time

Senior

3 days ago

Job Description

About the Role

The Senior Business Development Manager is responsible for driving team performance through data-driven insights, identifying new business opportunities, optimizing trade campaigns, and expanding the sales portfolio. The role involves leveraging analytics to build customer relationships, support strategic growth, and ensure sustainable development within the SME scope. The position requires applying critical thinking and analytical rigor to design scalable policies and procedures that foster continuous improvement and growth.

Key Responsibilities

Lead and manage a team of Business Development Representatives (BDRs), providing ongoing coaching and training in sales techniques, internal systems, and operational processes.
Serve as the primary liaison for reporting team performance and strategic growth plans to senior management.
Support business expansion by engaging with potential and existing customers to promote ZIM services and drive sales.
Evaluate customer potential using data-driven insights to expand the client portfolio.
Leverage analytics to design and execute targeted sales campaigns.
Collaborate with trade and cross-functional teams to share market intelligence, service updates, and customer feedback.
Act as the primary contact for internal and web-generated leads, ensuring timely assignment and follow-up.
Set, communicate, and track team goals aligned with company sales objectives.
Use performance analytics to guide coaching efforts and optimize team productivity.
Make informed commercial decisions while upholding integrity and accountability.
Apply critical thinking and data analysis to evaluate business scenarios and shape strategic direction.
Develop and execute the overall BDR strategy to align with organizational goals.
Define and refine outreach methodologies, sales cadences, and lead qualification processes.
Monitor market trends and adjust strategy to maintain competitive positioning.
Ensure alignment between BDR activities and broader commercial objectives through regular performance reviews and strategic adjustments.
Implement and promote best practices in sales processes and tools.
Monitor and report on KPIs and sales performance using dashboards and analytics platforms.
Forecast sales trends and set data-informed individual and team objectives.
Represent the Business Development function in meetings with senior leadership, providing insights backed by analytics.

Requirements

Experience in leading and managing sales or business development teams.
Strong analytical skills with the ability to leverage data for decision-making.
Ability to design and execute targeted sales campaigns.
Excellent collaboration and communication skills to work with cross-functional teams.
Proficiency in using analytics platforms and dashboards to monitor KPIs and sales performance.
Strategic thinking and the ability to evaluate business scenarios critically.
Knowledge of market trends and competitive positioning strategies.