Senior Commercial Marketing Manager- Voice Acquisition

About the Role

Key Responsibilities

• Use data analytics, customer insights, and market trends to facilitate cross-functional discussions that lead to tangible opportunities to address unmet customer needs, deliver customer value, and create differentiation within the market.
• Create business cases to support innovation concepts and craft compelling stories that articulate the value to the customer and the business, then present to senior leadership for buy-in.
• Conduct feasibility assessments and develop an 18-month calendar in partnership with cross-functional teams.
• Manage the innovation pipeline end-to-end, including trade-off discussions, funding allocation, program management, and reporting on results achieved.
• Leverage learnings to continuously iterate on new concepts and collaborate closely with marketing teams to maintain a steady flow of news focused on customer value and differentiation.
• Provide guidance and mentorship to less experienced team members to foster growth and ensure alignment with organizational goals.

Requirements

• Bachelor's Degree (Required).
• 7+ years developing and executing marketing strategies or plans in an agency or corporate environment, including new concept development.
• 5+ years managing key business metrics such as customer growth targets and financials, and facilitating trade-off discussions for investment.
• Demonstrated ability to innovate and think creatively to identify market opportunities and implement solutions that resonate with customers.
• Strong data analysis and business insight skills to drive marketing decisions and strategies.
• Experience and successful track record of storytelling for a brand, plus developing and driving impactful and innovative brand marketing campaigns across multiple channels and platforms.
• Strong strategic thinking, analytical, and problem-solving skills, with the ability to translate customer insights, brand objectives, and performance metrics into actionable marketing strategies.
• Familiarity with gathering consumer insights and facilitating brainstorming/concept development workshops.
• Strong collaboration and partnership skills, with experience driving cross-functional teams to execute complex strategies.
• Excellent communication skills, with the ability to influence and present ideas effectively to senior leadership.
• Strong program management skills, with the ability to manage multiple priorities, make trade-off decisions, and communicate priorities effectively.
• Familiarity with Microsoft Office Suite.
• At least 18 years of age and legally authorized to work in the United States.

Nice to Have

• Master's or Advanced Degree.

Benefits & Perks

• Competitive base salary and compensation package including annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Comprehensive health benefits including medical, dental, and vision insurance.
• Flexible spending account, paid time off, up to 12 paid holidays, paid parental and family leave, family building benefits, and childcare subsidy.
• Additional voluntary benefits such as disability, life insurance, accident coverage, long-term care insurance, mobile service & home internet discounts, pet insurance, and transit programs.
• Opportunities for career growth and development in a dynamic, innovative environment.