Senior Director, Logs (Remote, Pennsylvania)

About the Role

Key Responsibilities

• Build and lead a team of Logs SMEs who serve as our core product introduction, evaluation and education experts.
• Coordinate cross functional dotted line resources to achieve your team goals.
• Evangelize Dynatrace's product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• Present Dynatrace's vision to our customers' C-suite executives.
• Provide solution guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events; either at Dynatrace sponsored industry events or partner sponsored events, ensuring key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace's market share and meet the market needs.
• Build best practices and share knowledge with the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning and development opportunities for you and the local team.

Requirements

• Bachelor's degree in Computer Science or equivalent education or experience.
• 3+ years of experience within the log management and analytics space.
• 3+ years of leadership experience in a similar capacity.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Experience working with Enterprise companies.
• Ability to troubleshoot technical issues to produce a working outcome.
• Ability to manage multiple projects simultaneously and work with different sales teams.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment, and be coachable.
• Ability to travel up to 30% of the time.

Nice to Have

• Experience with query languages such as SQL, SPL, or KQL.
• Experience with observability and log collectors/pipelines such as FluentBit, OpenTelemetry, Cribl, and Logstash.
• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming/scripting technologies such as Java, .NET, PHP, Go, Node.js, and databases.
• Advanced knowledge of Operating Systems including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices.
• Knowledge of cloud platforms including AWS, Azure, or GCP.
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines.
• Experience with automation tools like Ansible, Puppet, Terraform.

Benefits & Perks

• Competitive compensation packages designed to recognize and reward performance.
• Work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide.
• Use of cutting-edge technologies, including Dynatrace's own Davis hypermodal AI, to help customers modernize and automate cloud operations.
• Opportunity to work with over 50% of the Fortune 100 companies.