Senior Director of Marketing Tech Services

About the Role

Key Responsibilities

• Defines and leads the overarching strategy for marketing technologies and data management initiatives, ensuring alignment with the firm's strategic goals.
• Engages in high-level collaboration with key stakeholders across the firm to understand business objectives, driving the development and execution of the marketing technology strategy and vision.
• Advocates for Marketing with IT and vendors, providing strategic and technical guidance to foster consistent support and innovation.
• Oversees vendor relationships for MarTech platforms, including contract renewals and negotiations, collaborating closely with procurement and legal teams.
• Facilitates strategic planning sessions with cross-functional teams to align strategies, set priorities, and initiate inter-dependent projects that drive firm success.
• Partners with business and IT project teams at a strategic level to ensure both system and business objectives are clearly understood and achieved.
• Provides executive oversight for the deployment, ongoing support, maintenance, and continuous enhancements of large-scale marketing related technologies and platforms, ensuring they meet business needs.
• Proactively identifies and addresses areas where existing policies and procedures require change, or the creation of new policies to maintain the integrity of internal controls and adherence to regulatory changes for the business.
• Leads the MarTech budget planning process, working closely with Marketing & Communication and IT leadership.
• Evaluates and recommends emerging technologies and innovations that align with and advance firm initiatives, advocating for their adoption where appropriate.
• Stays abreast of technology trends and industry best practices, leveraging this knowledge to provide strategic guidance and champion the adoption of best-in-class solutions/technology to resolve business challenges.
• Engages in strategic analysis and planning with key stakeholders to develop and execute strategies to achieve goals, including revenue analysis and tracking.
• Cultivates and maintains strategic relationships with partners to build product roadmaps and influence the efficient usage of marketing capabilities.
• Establishes and enforces governance, processes, and structure to enhance the adoption and effective roll-out of marketing tools.
• Monitors and provides performance feedback of MarTech CoE professionals throughout the performance year.
• Ensures MarTech CoE professionals are effectively trained on systems and processes.
• Prepares and conducts annual performance reviews for MarTech CoE professionals.
• Acts as career advisor to associates, senior associates, and managers.

Requirements

• Bachelor's degree, required; with a focus in Information Technology, Business, Accounting, Finance, preferred.
• Ten (10) or more years of experience of IT or marketing systems, required.
• Experience working within a professional services environment (e.g., accounting, financial consulting, business advisory services, banking), preferred.
• Proficient in the use of Microsoft Office Suite, required.
• Experience with CRM systems, required; Microsoft Dynamics preferred.
• Experience with marketing automation systems, required; Marketo preferred.
• Experience with CMS software and solutions, required.
• Experience with Oracle Cloud, preferred.
• Experience with business intelligence reporting tools (Hyperion, Hyperon Planning, COGNOS, Business Objects, OneStream), preferred.
• Experience with marketing analytics tools, preferred.
• Excellent project management and organizational skills.
• Superior verbal and written communication skills.
• Ability to work in a deadline-driven environment while handling multiple projects simultaneously.
• Ability to understand and communicate BDO business, marketplace, and value proposition.
• Strong interpersonal and client service skills, with a consultative approach.

Nice to Have

• Experience with Oracle Cloud.
• Experience with Hyperion, Hyperon Planning, COGNOS, Business Objects, OneStream.
• Experience with marketing analytics tools.

Qualifications

• Bachelor's degree in relevant field.
• Minimum of 10 years of experience in IT or marketing systems.

Benefits & Perks

• Salaries offered are based on qualifications, experience, skills, and geography, with ranges including $150,000 - $170,000 for most locations and $170,000 - $180,000 for Illinois.