Senior Director Offering Management (Vertical Product Leader - Hospitality)

About the Role

Key Responsibilities

• Develop solutions for the hospitality vertical by collaborating with customers and partners.
• Define the solution scope and specifications through market research and customer feedback.
• Work with Global Product leaders and Engineering through the development cycle to ensure solution delivery.
• Launch new solutions and lead Marketing and Sales teams to achieve market success.
• Drive portfolio performance, including sales, profit, cost, market share, quality, and customer satisfaction.
• Monitor solution lifecycle stages, making recommendations for enhancements, simplifications, or discontinuation.
• Conduct regular competitive analyses and adjust solution strategies accordingly.
• Capture customer requirements and identify trends, disruptions, and opportunities to drive innovation.
• Define compelling value propositions and develop sales tools to support go-to-market strategies.
• Provide strategic direction to global sales teams through offer strategy plans and playbooks.
• Participate in customer seminars, meetings, and events to promote the portfolio and gather insights.
• Field competitive inquiries and resolve product-related challenges.
• Partner with Global Marketing to develop digital sales tools.
• Collaborate with supply chain teams to assist in demand steering and inventory management.
• Provide regular performance updates and strategic insights to leadership.

Requirements

• 12+ years of professional experience in business development, marketing, or product management.
• Proven track record of managing global product portfolios and delivering growth.
• International work experience and willingness to travel domestically and internationally.
• 5+ years of global hospitality experience in leading portfolios.
• Deep understanding of hospitality customer needs, market trends, and applications.
• Strong quantitative, analytical, and organizational abilities.
• Ability to influence and manage in a dynamic international environment.
• Skilled in data analysis, strategic decision-making, and stakeholder collaboration.
• Exceptional communication, presentation, and negotiation skills.
• Systems thinker with innovative problem-solving abilities and a collaborative mindset.

Nice to Have

• Bachelor's degree in Business, Engineering, or related field.
• Experience in a global organization.
• Experience in market research and analysis.
• Strong leadership and project management skills.
• Ability to adapt to a fast-paced and changing environment.

Qualifications

• Bachelor's degree in Business, Engineering, or related field (preferred).
• Experience in a global organization (preferred).
• Experience in market research and analysis (preferred).